Overview
Skills
Job Details
Title: Researcher
Location: Los Angeles
Duration: 12 Months
Compensation: $54.00-$67.90
Work Requirements: , Holders or Authorized to Work in the U.S.
Skillset / Experience:
Facilitate in-person and remote usability studies, expert reviews, and playtest sessions
- Observe sessions, capture detailed notes, tag themes, and support topline development
- Moderate participant discussions using established research protocols and maintain neutral facilitation, ensuring conversations are unbiased and relevant
- Set up and manage session logistics (e.g., materials prep, tech checks, room configuration, player onboarding and debrief, post-lab clean-ups)
- Partner with researchers and ops teams to align on study goals, prep sessions, and troubleshoot in real time
- Support test asset setup and assist with reviews of test features or builds prior to session launch
- Work closely with the Playtest Operations team on scheduling, recruiting logistics, and execution of research studies to ensure projects run smoothly
- Work flexible schedules aligned to research needs - including evening and weekend sessions
- 2+ years of professional experience in user research, playtest moderation, or focus group facilitation
- Familiarity with Riot s games and players; able to engage empathetically with diverse player types
- Experience with survey software (e.g., Qualtrics, SurveyMonkey, Decipher, Confirmit, etc.)
- Strong verbal communication skills and neutral facilitation style
- Detail-oriented and organized; able to manage logistics and note capture in fast-paced settings
- Availability to work time-shifted schedules, including some weekends or evenings
- Bachelor s degree in a related field
- Experience working in video game industry
- Familiarity with research tools and platforms (e.g., OBS, Notion, Qualtrics, Parsec, etc.)
- Experience assisting with light analysis (e.g., verbatim coding, theme tagging)
- Comfort working in a live production environment with technical tools and software
- Experience with game design fundamentals
- Experience with game development production cycle
- Experience running playtests or similar live-production research projects
- Experience with Parsec or similar remote testing tool
For this role, you'll find success through facilitation expertise, strong coordination skills, and collaboration that supports the research team. We will be looking at your past studies, experience, and your personal relationship with games. A passion for player empathy, operational excellence, and live testing environments will set you up for success.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
- Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
- Accessing our or our customer s assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players, employees, and temporary workers
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.