Business Systems Analyst

Job Description

The Digital Applications team manages and supports consumer-facing websites and digital assets, serving as online showrooms and key information sources for customers researching product lines. The Marketing Technology (MarTech) Business Systems Analyst role acts as a liaison between business needs and technical implementation, ensuring that system designs align with strategic objectives. This role requires a combination of technical proficiency, business insight, and strong communication skills to translate business requirements into actionable technical specifications and support solution development and deployment.

Key Responsibilities

• Collaborate with business stakeholders to gather, document, and translate business requirements into detailed technical specifications in partnership with solution architects and program managers.
• Work closely with developers, architects, and cross-functional teams to design systems that meet business needs and ensure smooth integration across platforms.
• Conduct feasibility assessments to evaluate the technical viability of proposed solutions and provide strategic recommendations to leadership.
• Participate in development, testing, and implementation phases to ensure solutions meet both technical and business expectations.
• Create and maintain comprehensive technical documentation, including system requirement specifications, design documents, architecture diagrams, flowcharts, and deployment plans.
• Coordinate with vendors and internal teams to ensure seamless integration of systems and applications.
• Ensure compliance with data privacy regulations and implement security measures in line with data governance policies.

Required Skills

• Experience with web analytics tools, consumer-facing websites, and Agile/Scrum methodologies.
• Familiarity with software development life cycle (SDLC), customer relationship management (CRM) systems, and enterprise resource planning (ERP) systems.
• Strong experience in business analysis, SQL, and programming languages such as Java and Python.

Preferred Qualifications

• 5+ years of experience working with consumer applications and marketing technologies.
• Advanced analytical and logical thinking skills, with proficiency in Excel, pivot tables, charting, and databases.
• Ability to produce and maintain technical documentation such as system requirements and design specifications.
• Experience integrating marketing technologies with other software systems, databases, and APIs.
• Knowledge of software engineering, solution architecture, and implementation of scalable systems across multiple platforms.
• Familiarity with customer data platforms (CDPs), data governance, and privacy regulations (e.g., GDPR, CCPA).
• Strong communication skills for conveying technical concepts to both technical and non-technical audiences.
• Experience with Agile delivery methodologies and tools such as Jira and Confluence.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Experience with data visualization, data modeling, or business intelligence tools.
• Ability to assess emerging technologies and evaluate their relevance to business needs.
• Understanding of system integration across platforms including:
• CRM systems (e.g., Salesforce, HubSpot, Zoho)
• Personalization engines (e.g., Adobe Target, Dynamic Yield)
  • Customer data platforms (e.g., Segment, Tealium)
  • Voice of Customer (VoC) platforms

Experience Level

Intermediate
Pay and Benefits
The pay range for this position is $50.00 - $57.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Torrance,CA.
Application Deadline
This position is anticipated to close on May 28, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.