ServiceNow Engineer

  • Mountain View, CA
  • Posted 21 hours ago | Updated 21 hours ago

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

ServiceNow ITOM
HAM/SAM
Discovery
CMDB
Service Mapping

Job Details

Greetings,

Title: ServiceNow Engineer

Location: Mountain view, CA (Hybrid)

Required Qualifications

5+ years of hands-on experience with ServiceNow.

Proven expertise in ServiceNow ITOM, HAM/SAM, and Workspace Service Delivery.

Strong understanding of CMDB architecture, Discovery patterns, and data normalization.

Experience with SAM license models, hardware lifecycle, and vendor integrations.

Knowledge of scripting (JavaScript, Glide), workflows, Flow Designer, and integrations (REST/SOAP APIs).

ServiceNow Certified System Administrator (CSA) and relevant module certifications (e.g., ITOM Specialist, SAM/HAM Implementation Specialist).

Key Responsibilities

Implement and configure ServiceNow modules: ITOM, HAM/SAM, and Workplace/Workspace Service Delivery.

Lead the development and integration of Discovery, Service Mapping, and Event Management workflows.

Design and implement asset lifecycle workflows, compliance tracking, and license optimization using SAM Pro and HAM Pro.

Collaborate with business and technical teams to define workspace service experiences (e.g., room booking, desk reservations, wayfinding).

Integrate with third-party tools and data sources (CMDB, procurement systems, monitoring tools, etc.).

Ensure data accuracy, process compliance, and CMDB integrity.

Participate in ServiceNow upgrades, patching, and continuous service improvements.

Provide technical documentation, training, and knowledge transfer to stakeholders.

Interested candidates kindly send your updated resume to

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