Overview
On Site
depends on experience
Full Time
Skills
Business Systems
Reporting
Regulatory Compliance
System Testing
Business Analysis
Testing
Business Process
Leadership
Documentation
Impact Analysis
Interfaces
Presentations
Data Analysis
Data Flow
Technical Support
Analytics
Relational Databases
PL/SQL
Information Technology
Banking
Financial Services
FusionBanking Loan IQ
Fiserv
System Implementation
API
POSTMAN
SoapUI
Waterfall
Agile
Communication
Management
Problem Solving
Conflict Resolution
Job Details
Overview
This is a remote role that may only be hired in the following locations: AZ, NC
This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.
Responsibilities
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred qualifications
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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This is a remote role that may only be hired in the following locations: AZ, NC
This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.
Responsibilities
- Perform business systems analysis associated with change requests, projects, assessments, and escalated production issues.
- Responsible for technical assessments, analysis, requirements, configurations, testing and implementation of incremental enhancements/change requests and other minor releases, their associated interfaces and business processes and procedures.
- Provide leadership and support for system production issues, change requests and maintenance.
- Maintain knowledge documentation. Configure systems and develop expertise in system functionality and design.
- Perform Impact Analysis for Systems Integrations/Interfaces.
- Facilitate and participant in design white-boarding sessions to ensure prioritized business needs are met within standards.
- Prepare and present subject matter knowledge, analysis, options, solutions in both written and presentations to internal and external stakeholders.
- Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain.
- Configure systems and develop expertise in system functionality and design. Understand points of interaction and impact on other systems across the enterprise.
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred qualifications
- Experience working with Relational Databases: Oracle/SQL Server.
- Experience working with information technology domain within Banking or Financial Services industry.
- Experience with or exposure to any of the following is a plus: Loan IQ, Signature (Fiserv), Stucky.
- Experience with systems implementation or conversion projects.
- Exposure to API Tools like Postman, SOAP UI.
- Good understanding of Waterfall and AGILE practices.
- Assist with performing applications changes and configurations.
- Own end-to-end health and maintenance of assigned systems.
- Good communication skills and ability to explain protocol and processes with team and management.
- Strong Problem-solving skills and ability to follow through to completion.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
$descr2
$descr3
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.