Overview
Full Time
Skills
Management
Collaboration
Scalability
Capacity Management
Optimization
Reliability Engineering
Computer Science
Amazon Web Services
Amazon RDS
Remote Desktop Services
Amazon S3
Terraform
Linux
Command-line Interface
Scripting
Python
Ruby
Bash
Configuration Management
Ansible
Progress Chef
Puppet
DevOps
Continuous Integration
Continuous Delivery
Version Control
Computer Networking
Orchestration
Communication
Problem Solving
Conflict Resolution
Performance Tuning
Grafana
PASS
Cloud Computing
Agile
Scrum
Database
SQL
Regulatory Compliance
FedRAMP
System On A Chip
Job Details
Description
We are looking for a Senior Infrastructure Engineer to join our engineering team in delivering solutions that will help Tyler Technologies customers to reach data-informed decisions to make their communities safer, cleaner, and more transparent and responsive to their residents.
In this important role, you will work with software and infrastructure engineers to scale, support, and ensure the reliability of our platform. This will ensure that our solutions reach users' hands sooner, more securely, and poised to stand as we accommodate ever-increasing demand on our platform. This role presents an opportunity to work with an innovative team while having a significant impact on envisioning and delivering on our platform's modernized capabilities.
Responsibilities
Nice-To-Haves
We are looking for a Senior Infrastructure Engineer to join our engineering team in delivering solutions that will help Tyler Technologies customers to reach data-informed decisions to make their communities safer, cleaner, and more transparent and responsive to their residents.
In this important role, you will work with software and infrastructure engineers to scale, support, and ensure the reliability of our platform. This will ensure that our solutions reach users' hands sooner, more securely, and poised to stand as we accommodate ever-increasing demand on our platform. This role presents an opportunity to work with an innovative team while having a significant impact on envisioning and delivering on our platform's modernized capabilities.
Responsibilities
- Build and manage cloud-based infrastructure via infrastructure as code
- Monitor and optimize performance, availability, and scalability of our platform
- Troubleshoot and resolve production issues and ensure system stability
- Automate routine tasks and processes to increase efficiency and reduce human error
- Participate in on-call rotations to provide 24/7 support for the platform.
- Collaborate with development teams to ensure the reliability and scalability of new features.
- Assist in capacity planning and resource optimization within the AWS environment.
- Learn and adopt new technologies and best practices to improve system reliability.
- Bachelor's degree in computer science or a related field or equivalent practical experience
- Minimum 3-5 years' experience in an infrastructure, cloud, or adjacent engineering role
- Demonstrated experience with AWS services including ECS, Fargate, RDS, S3, CloudWatch, etc.
- Experience with infrastructure as code tools like Terraform
- Comfort with various flavors of Linux, the command line, and common networking concepts
- Programming skills in scripting languages like Python, Ruby, or Bash
- Experience with configuration management tools like Ansible, Chef, or Puppet
- Experience with DevOps practices and tools (CI/CD pipelines, version control)
- Knowledge of networking and security best practices
- Heavy exposure to working with containerized workloads and container orchestration
- Excellent written and verbal communication skills and problem-solving skills
- Exposure to performance optimization techniques
- Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana)
- Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.
Nice-To-Haves
- Certification with a major cloud provider or other equivalent specialty
- Prior experience working in an Agile/Scrum development environment
- Understanding of database technologies and SQL
- Interest in learning and applying new technologies
- Experience working within a compliance-driven environment (e.g., FedRAMP, SOC-2)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.