Senior Data AppOps Engineer

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Data AppOps Engineer

About your Role:

In this role, you will help build and support Data Analytic and Operational reporting applications with a focus on supporting Data Warehouse and Business Intelligence solutions. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today's systems while building tomorrow's.

Additionally, this role provides project participation, support continuity, and rotating on-call escalation. You will also lead detection and troubleshooting of issues that affect delivery of services for industry leading data products. Teamwork and creativity are essential to this role, as a go-to point of escalation you will be challenged with resolving card holder issues in a fast-paced environment.

What you will do:

• Provide hands-on support for existing environments to include performance of the following related tasks: software installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments
• Automate and evolve deployment strategies and testing to support a quick turnaround of deployments
• Work closely with Engineering to ensure all relevant KPI's are implemented within the monitoring framework
• Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving technical issues and making recommendations for application performance and capacity improvements
• Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure
• The desire to resolve issues for a 24x7 environment in a non-impacting yet fast-paced resolve time
• Create and maintain technical support documentation

Experience you will need to have:

• 5+ years of IT experience in a technical application production support role or equivalent in a Linux or Windows environment
• 4+ years of experience in ETL development, with hands-on experience in a migration or data warehousing project
• Previocurrent experience leading a team on various ETL and BI tools and the experience to design and support DW/BI solutions
• Expert knowledge in writing SQL commands, queries and stored procedures
• Good knowledge of ETL tools like SSIS, SSRS, etc. and data warehousing concepts
• Willingness to participate in on-call rotation
• Experience in SQL, Informatica/IDMC, ETL, Cognos, AWS EKS, QLIK, Business Objects, Netezza, Snowflake, Kafka, UNIX, Oracle
• Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement

Experience that would be great to have:

• .NET programming experience
• Understanding of ETL best practices - Informatica, Netezza, Alteryx, and Tableau
• Experience with AWS services and Snowflake
• Linux and Windows system administration - ability to manage and troubleshoot Linux systems and services, bash scripting
• Networking: understanding of routing and networking concepts
• Experience working in an Agile development environment
• Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow
• Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
• This role requires use of a computer and audio equipment.

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

Salary Range

$108,900.00 - $186,800.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.