Salesforce Developer & Support Specialist

Overview

On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Management
Technical Support
ROOT
Data Quality
Auditing
Data Deduplication
Documentation
Training
Scalability
Salesforce.com Administration
Customization
Identity Management
Reporting
Dashboard
Data Management
System Integration
Release Management
Conflict Resolution
Problem Solving
Analytical Skill
Communication
Salesforce.com

Job Details

Key Responsibilities:

  • Act as a Salesforce Developer responsible for supporting and enhancing existing Salesforce applications.

  • Perform daily administration and support of the Salesforce CRM system, including user setup, role management, security, and customization of objects, fields, record types, and page layouts.

  • Develop and maintain custom reports and dashboards to provide actionable business insights.

  • Provide advanced user support and resolve issues with Salesforce functionality and integrations.

  • Troubleshoot complex technical issues, identify root causes, and implement effective solutions.

  • Conduct data quality audits, deduplication, and maintenance to ensure accuracy and consistency.

  • Support system integrations with third-party applications and platforms.

  • Assist with system upgrades, release management, and implementation of new Salesforce features.

  • Create and maintain detailed documentation, training guides, and support materials.

  • Monitor system performance and recommend optimizations for scalability and efficiency.


Qualifications:

  • 3+ years of Salesforce Administration & Development experience.

  • Strong knowledge of Salesforce CRM functionality, configuration, and customization.

  • Hands-on expertise with user management, security, reporting, dashboards, and troubleshooting.

  • Experience with data management, system integration, and release management.

  • Excellent problem-solving, analytical, and communication skills.

  • Salesforce Administrator certification preferred.


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About Purple Drive Technologies LLC