Desktop Deployment Technician

Overview

On Site
Depends on Experience
Contract - Independent
Contract - 12 Month(s)

Skills

Computer Hardware
Customer Service
Inventory
Microsoft SCCM
Microsoft Windows
Scheduling
ServiceNow
iPhone

Job Details

Position Description:

Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.
Specifics tasks include but are not limited to:
transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),
imaging computers with Windows 11 utilizing SCCM,
scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).
The computer refreshes will take place at each end user s desk, professional appearance and excellent customer service is expected.
Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.
Technicians will be traveling to various county buildings in county vehicle driven by full time employee.

Skills Table:

Skill
Required / Desired
Amount
of Experience

Experience with larger scale deployments (1000/year or similar)
Required
2
Years

Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly)
Required
2
Years

Experience imaging computers with Windows 11 utilizing SCCM
Required
2
Years

Experience scheduling computer replacements with end users through ServiceNow
Required
2
Years

Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow)
Required
2
Years

Experience with ServiceNow & HAM Pro
Highly desired
Experience with Apple iPhone deployment
Highly desired
All work must be completed on-site. Do you agree to this requirement?
Your candidate must be able to attend an in-person interview. Do you agree to this requirement?

How soon can your candidate start if selected for this opportunity?

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