Overview
Job Details
Short-term assignment 3 months. No expectation to go beyond 3 months.
100% Remote but must be able to pick up equipment IN PERSON if selected.
ABOUT THE ROLE
We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.
This is NOT a systems development role. Please do not submit developers to this role!
Timeline that must be followed:
October Pre-Go-Live Preparation
System Readiness & Validation
- Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
- Validate role assignments, workflow configurations, and segregation of duties.
- Support mock cutover activities and validate data migration.
Issue Tracking & Resolution
- Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
- Document recurring issues and help create quick reference guides for business users.
Training & Knowledge Transfer
- Assist with creating/reviewing job aids for system navigation and common transactions.
- Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).Beneficial to understand Oracle Fusion ERP functional processes.
Cutover Planning Support
- Validate technical steps in cutover checklist.
- Confirm user provisioning and workflow approvals.
- Support data reconciliation and trial runs for file transfers. Training provided for this process.
November January Post-Go-Live Hypercare & Stabilization
User Support & Troubleshooting
- Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
- Troubleshoot integration errors.
- Escalate critical defects to Oracle SRs or Implementor.
System Monitoring & Maintenance
- Monitor scheduled jobs and integrations.
- Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.
Business Support & Adoption
- Provide end-user support for Oracle ERP issues.
- Develop FAQs and troubleshoot recurring "how-to" questions from users.
- Identify training gaps and suggest reinforcement sessions.
| Skill | Required / Desired | Amount | of Experience |
| Oracle Fusion Cloud ERP (Must be familiar with Product) | Required | 4 | Years |
| ERP Functional knowledge | Required | 3 | Years |
| ERP Modules General Ledger (GL) | Required | 3 | Years |
| ERP Modules Accounts Payable (AP) | Required | 3 | Years |
| End User Support | Required | 4 | Years |
| ERP Modules Account Receivable (AR) | Highly desired | 3 | Years |
| ERP Modules Procurement | Highly desired | 3 | Years |
| ServiceNow Ticketing system or similar ticketing system | Highly desired | 3 | Years |
| Oracle Cloud Certifications | Nice to have |
| Question 1 | Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? | |
| Question 2 | Please list candidate's email address. | |
| Question 3 | In what city and state does your candidate currently reside? | |
| Question 4 | This role is 100% remote however they are still required to pick up equipment IN PERSON. If selected, does your candidate agree to pick up equipment IN PERSON? | |
| Question 5 | Please highlight (or BOLD) on your candidate's resume the REQUIRED experience and tools listed in the matrix. Being able to find the technical details supporting the required experience /tools in their resume is key to us considering them! Make sure they are there before you submit or they will be discounted/passed over. | |
| Question 6 | If you indicate your candidate has some of the HIGHLY DESIRED skills /exp listed in the matrix we will start searching for it - so pls highlight it on the resume! If they don't have the desired skills - simply put n/a. |
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