IT Endpoint Systems Administrator

RESPONSIBILITIES:
Kforce has a client in Orlando, FL that is seeking an IT Endpoint Systems Administrator responsible for supporting Endpoint Management to include laptop, desktop, and user mobile devices.

Responsibilities:
* Administer the Client Management System for system deployment, provisioning, and lifecycle management; This includes monthly patch management targeting workstations across the enterprise, security vulnerability remediation, OS images creation, software packaging, and software development
* Administer the Mobile Device Management System to manage mobile devices, and the security of the data on those devices; Schedule work so that employees stay productive
* Assist in the resolution of support issues and bring a high level of service satisfaction to end users
* Identify, diagnose, resolve and communicate IT issues for end users
* Utilize Client Management System to build out standardized system deployments, create computer images, manage software delivery and deploy patches
* Utilize Mobile Device Management System for deploying, securing, monitoring, integrating and managing mobile devices
* Assist with user rollout and new mobile device registrations, configure and test new MDM features, maintain MDM system with health checks, retire inactive devices, and confirm removal of out of compliance devices
* Perform software license audits to confirm software product licensing compliance
Assign users and computers to proper groups in Active Directory
* Perform installation, configuration, and support of the Authority's workstation software
* Monitor and track incidents and trouble calls in ticketing system in support of the problem management process; Recognize high priority tickets and take action within the expected response time
* Monitor escalations from the IT Service Center and confirm that client support requests are completed and closure is achieved

REQUIREMENTS:
* Bachelor's degree in Computer Science and three (3) years of experience in computer technical support in a PC network environment, or an equivalent combination of education, training and experience
* Experience in managing Endpoint Security applications in a PCI infrastructure responsible for processing credit card transactions
* Experience with Application Packaging Virtualization or Streaming

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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