Overview
Remote
On Site
Contract - W2
Skills
Responsibilities include: Working on an cross-functi
Job Details
IT Vendor Management Analyst
Des Moines IA ? Onsite every Wednesday
Contract
Client : State of IA
Duties and Responsibilities
IT Vendor Relationship Management
- Develop and maintain strong relationships with key IT vendors and service providers.
- Serve as the escalation point for vendor-related issues and disputes.
- Facilitate regular vendor performance and business reviews.
IT Agreement & SLA Oversight
- Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
- Ensure alignment with legal, financial, and operational standards.
- Monitor compliance with SLAs, KPIs, and contractual obligations.
- Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
Requirements
IT Financial & Risk Management
- Track vendor spend and ensure alignment with IT budgets and forecasts.
- Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
- Support audits and compliance initiatives related to vendor engagements.
Change and Issue Management
- Log and track vendor-related issues, escalations, and change requests.
- Coordinate resolution of service disruptions or contract disputes.
- Document change control approvals for IT services or infrastructure.
Stakeholder Communication
- Schedule and document vendor meetings, demos, and onboarding sessions.
- Communicate vendor updates, risks, and contract changes to stakeholders.
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