Technical Writer

About PruTech:

Established in 1997, PruTech is committed to innovative problem-solving, solution creation, and fostering strong client partnerships. Serving a diverse array of industries, from government to finance, retail, and manufacturing, PruTech operates from strategic locations including New York City, Washington DC, North Carolina, and boasts a nearshore office in Mexico City and multiple offshore offices in India.

With over two decades of experience in Information Technology and system integration, PruTech offers a comprehensive suite of services to meet evolving technological needs:

• Project-based system integration
• Custom software solutions
• Package implementations
• Consulting and advisory services
• Big data and analytics
• Nearshore and offshore services

At PruTech, we are dedicated to shaping the future of technology and driving success for our clients through innovative solutions and strategic partnerships.

Position : Technical Writer

Full Time

Hybrid Model

Schedule: Monday to Friday

Loc: NY and NJ

Prutech is hiring a Technical Writer who will create and revise technical documents such as proposals, manuals, reports, brochures, or articles.

Develop comprehensive documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative approaches for improvement

Duties/Responsibilities:

Writes and edits technical documents including reference manuals and product manuals.

Writes and edits procedural documentation such as user guides and manuals.

Determines the type of publication that will best serve the project requirements.

Meets with engineers, programmers, and project managers to learn about specific products or processes.

Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.

Plans writing processes and sets timelines and deadlines.

Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Works with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Develops content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Required Skills/Abilities:

Bachelor s degree in English,

Technical Writing or relevant technical field

2-4 years industry experience as an effective technical writer

Proven ability to quickly learn and understand complex topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Excellent verbal and written communication skills.

Excellent writing and grammatical skills.

Excellent organizational skills and attention to detail.

Ability to present complex data in clear, concise text.

Ability to meet deadlines and work independently.

Ability to edit and proofread the work of colleagues.

Preferred Qualifications

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Experience using XML tools to create documentation

PruTech abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin