Digital Project Manager

RESPONSIBILITIES:
Kforce has a client in Irving, TX that is seeking a Digital Project Manager.

Responsibilities:
* Lead the development of personalization capabilities using AI/ML Models and intelligent customer segments to deliver context-aware, adaptive user experiences
* Define and execute product strategies that connect enterprise data with AI to drive real-time decisioning, content generation, and customer engagement
* Collaborate with engineering, data science, and design teams to build scalable, secure, and intuitive platforms that support personalization across the company's digital ecosystem
* Partner with ML teams to operationalize ML Models for use cases such as customer intent prediction, dynamic content delivery, and intelligent automation
* Champion responsible AI practices, ensuring transparency, privacy, and trust are embedded in every personalization initiative
* Use experimentation and analytics to evaluate product performance, identify opportunities, and continuously refine personalization strategies
* Proactively understand the customer, translating business goals and end user needs into product strategy - communicating direction and priorities to data engineers and developers for implementation, and managing and grooming the product backlog to create new capabilities
* Drive initiatives to unlock comprehensive, user friendly, and actionable reporting for our suite of CRM and Retail Media Network products
* Oversee and facilitate the implementation of MarTech data needs across CRM, personalization and Retail Media
* Communicate personalization vision and roadmap to internal stakeholders, including adjacent product teams and executive sponsors

REQUIREMENTS:
* A Bachelor's degree in a technical or quantitative field (e.g., Computer Science, Engineering, Statistics, Information Systems), or a Master's degree or MBA with a quantitative focus
* 4+ years of experience in product management, ideally with a focus on data platforms, personalization, or AI/ML
* Proven ability to deliver data-driven products that balance innovation with operational excellence
* Strong understanding of ML Models, and their application in real-world product experiences
* Excellent communication and collaboration skills, with a track record of aligning cross-functional teams around a shared vision
* A passion for solving end-user problems efficiently and effectively

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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