Overview
On Site
15 - 17
Contract - W2
Contract - 6 Month(s)
100% Travel
Unable to Provide Sponsorship
Skills
Call center
customer service
customer needs
call flows
Job Details
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
- Promote and retain products and services.
- Experience in customer retention or sales and call center operations.
- Prior experience in a call center environment is required.
- Deliver excellent customer service over the phone.
- Negotiate and process save/service order requests from customers.
- Interact with customers patiently, tactfully, and efficiently.
- Clearly explain applicable fees and adjustments to customers.
- Offer product and service options tailored to customer needs.
- Demonstrate active listening skills.
- Follow structured call flows to enhance the customer experience.
Thanks & Regards,
Sumit Yadav
Sr. Technical Recruiter
Vish Consulting Services INC
Email –
Cell –
Linkdin URL:
Please visit our website at
Vish Consulting Services: 9655 Granite Ridge Dr, STE 200 San Diego, CA 92123
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