Support Technician

Luna Data Solutions is looking for a Support Technician for a contract role in Fort Worth. Duration of June 2025 to November 2025 with possibility to extend.
Support Technician I
Job Description:

• Responsible for providing on-site and/or remote technical support to end-users.
• Troubleshoot and resolve desktop, laptop, printer, and peripheral issues.
• Assist users with software problems, including operating systems, productivity suites and other applications.
• Set up new computers and equipment at user locations. Replace or upgrade hardware components.
• Use IT service management (ITSM) tools to log, track, and update service tickets.
• Frequently travel within a facility or to nearby locations.
• Document resolutions, technical procedures, and asset changes.

Qualifications: 2 or more years of experience with the following:

• Strong knowledge of current Windows OS, Microsoft 365, and basic networking.
• Knowledge of Active Directory, SCCM, and other enterprise related support tools; familiarity with imaging tools (like SCCM or MDT).
• Excellent troubleshooting and communication skills.
• Ability to work independently in the field.

Additional:

• Must be have a clean background (nothing pending, no previous convictions), nationwide fingerprint criminal background check.
• Requires use of personal vehicle; must have own reliable transportation.
• Working hours will be 40 hours/week, M-F 8 am to 5 pm, on-site at various locations in the City of Fort Worth.

This is an on-site contract opportunity based in Fort Worth Texas. No sponsorship can be provided. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.