Product Manager Channels, Vice President

    • JPMorgan Chase & Co.
  • Jersey City, NJ
  • Posted 48 days ago | Updated 9 hours ago


On Site
Full Time


Adobe Experience Manager
User research
Web performance optimization
Consumer goods
Adobe Analytics
Web development
Product development
Technical drafting
Data Analysis
Investment banking
Corporate banking
Asset management
Health care

Job Details

We are reimagining the future of work at JPMorgan Chase and building digital products that fundamentally change the way our employees interact with the firm. From engaging with content and building community, to accessing essential services, information, and tools - we are redefining what it means to work in the modern workplace. Our employee web products are at the center of every employee's day and we're expanding our team focused on the digital employee experience.

As a Product Manager in the Web surface unit, you are an integral part of the team that is leading the design, development, and delivery of our firmwide employee web experience. Leveraging experience in building consumer-focused products, you will apply these learnings as we strive to build a consistent, connected experience for employees through removing friction, and unifying disparate services into an experience that our employees enjoy using every day. The product manager will leverage data insights and user research to influence our prioritization decisions, balancing daily needs from stakeholders in an ever-evolving business environment with high value functionality and capabilities as we build to our target state.

The ideal candidate would have relevant experience gained in a consumer-oriented role, building and shipping product to customers. They should have a data orientated focus, leveraging engagement and usage insights to direct the product roadmap.

Job responsibilities
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and deliver value.
  • Responsible for tracking website performance through metrics to identify trends, optimize experience and increase overall effectiveness of web experience.
  • Lead data-driven experiments to inform product direction. Responsible for testing across the web surface (and possible other channels), managing the pipeline and the end-to-end process.
  • Measure product KPIs and success measures by understanding the target outcomes and tracking our progress against targets.
  • In close collaboration with engineering and design partners periodically assess and optimize processes to improve team running.
  • Respects, values and promotes diversity and inclusion.

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise delivering consumer products, experience with cross-platform web technologies is preferred.
  • Expertise of using Adobe Analytics or comparable analytics platform.
  • Experience in front-end web development.
  • Extensive knowledge of the product development life cycle, technical design, and data analytics.
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
  • Experience with Adobe Experience Manager (AEM) in an enterprise environment.
  • Proven strengths in resilience, creativity, and an unwavering commitment to excellence.

Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization.
  • Proficient knowledge of the product development life cycle, design, and data analytics.
  • Understanding of the technical aspects of microsites.
  • Experience working with multi-level management and groups.
  • Scrum Experience is a plus
  • Experience with the Agile Delivery of products

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans