Smartsheet Administrator

THIS IS AN ONSITE WORK POSITION
Position: Smartsheet Administrator

Education: Bachelor s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience

Certification:

1. Smartsheet Certification
2. PMP Certification

Required Knowledge Skills and Abilities (KSA)

1. Experience as a Smartsheet Administrator, Developer or Consultant or similar role required
2. Ability to implement Smartsheet resources for project management processes.
3. In-depth knowledge of Smartsheet functionalities, formulas, and integrations\
4. Demonstrated knowledge of project management methodologies, tools, and best practices.
5. Excellent verbal and written communication skills for effective stakeholder and team communication.
6. Experience in maintaining and prioritizing a project portfolio.
7. Competence in managing vendor relationships, performance, and contracts.
8. Strong analytical and problem-solving skills for identifying process improvements.

Responsibilities:

Platform Administration: Maintain user roles, security settings, and license allocation., Oversee Smartsheet configurations for key functions including HR onboarding and offboarding workflows and Software renewal tracking and notifications, Ensure uptime, access, and efficient use of Smartsheet across departments, Administer Resource Management by Smartsheet

Workflow & Solution Development: Build and maintain Smartsheet dashboards, reports, and forms, Create scalable templates and automation routines, Collaborate with stakeholders to identify new use cases and deliver value-added solutions.

Training & User Support: Train staff on Smartsheet functionality and best practices, Serve as first level support for Smartsheet-related questions and issues.

Data Integrity & Reporting: Monitor for data accuracy and quality within the platform, Create and distribute reports to stakeholders to support operations, compliance, and performance monitoring.

Strategic Growth and Innovation: Evaluate and prioritize new Smartsheet initiatives across the agency, Identify opportunities to integrate Smartsheet with other systems (e.g., Microsoft 365, SharePoint), Stay informed of Smartsheet updates and capabilities to guide adoption and innovation.

Documentation : Maintain detailed documentation of Smartsheet configurations, workflows, and processes, Create user guides and documentation to facilitate the onboarding of new users, Develop user guides and SOPs for custom solutions.

No phone calls please. Apply only via e-mail. No visa sponsorship provided at this time.