Help Desk Technician

Overview

On Site
Full Time

Skills

Customer Service
Communication
Help Desk
Issue Tracking
OS X
Management
iPad
Mobile Device Management
Master Data Management
Network
Routers
Switches
Computer Networking
Intellectual Property
IP
Dragon NaturallySpeaking
DNS
DHCP
TCP/IP
IAR

Job Details

Position Type:
Technology

Date Posted:
12/22/2025

Location:
Center Cass School District #66

Date Available:
01/15/2026

Closing Date:
01/09/2026

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Center Cass School District 66Additional Information: Show/Hide

Position: Help Desk Technician
Qualifications:
  • Ability to establish and maintain effective working relationships with staff and students
  • Demonstrated success of excellent customer service and communication skills
  • Experience with help desk ticketing system required
  • Experience managing macOS preferred
  • Experience managing Chromebooks, Macs, and Apple iPad
  • Experience with MDM solutions such as JAMF preferred
  • Familiarity with essential network equipment such as routers, switches, and access points
  • Understand basic networking concepts, including IP, DNS, DHCP, and TCP/IP
  • Familiar with online assessment platforms such as MAP, IAR, and ISA
  • IT certification is highly preferred
Starting Date: January 15, 2026

Deadline to Apply: Candidates should apply by 4:00 p.m. on Friday, January 9, 2026 for full consideration.

Point of Contact: Mr. Keith Roberts, Director of Technology,

Apply Online:
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