Training and Support Specialist - HYBRID

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Administrative Support
Adult Education
Camtasia
WebEx
Microsoft SharePoint
SOP
Adobe
content development
Training And Development

Job Details

Job Description:

***Crop to Crop resumes are accepted

The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.

Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP's and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are needed.

DHB prefers experience with the following tools: Experience using Microsoft Office. This position will likely need to draft documents and slide decks to support content development. The candidate will need experience utilizing and maintaining SharePoint. Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc. Interest in continual learning and continuous improvement. Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.

This position works with: Associate Director of Organizational Development, 2 Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, Administrative Support Specialist and DHB Interns.

Required Skills:

Experience in curriculum design and developing training materials for adult learners

Strong content development skills needed.

Instructional design and technical knowledge needed

Adobe Articulate 360

This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.

Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Desired Skills:

Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chandra Technologies, Inc.