Overview
On Site
Contract - W2
Contract - Independent
Skills
Auditing
Computer Hardware
Risk Management
Routing
IP
Intellectual Property
QoS
Testing
Documentation
Network
Training
Help Desk
VoIP
SIP
RTP
TCP/IP
Network Protocols
Migration
Telephony
Telecommunications
Communication
Cisco
Cisco Certifications
Collaboration
CompTIA
Network+
Security+
ITIL
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Project Overview:
This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.
Key Responsibilities:
Assessment & Planning
-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)
-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies
Implementation & Configuration
-Configure VOIP endpoints, SIP trunks, and call routing policies
-Support deployment of IP-enabled devices and softphones
-Ensure QoS (Quality of Service) and bandwidth requirements are met
Testing & Troubleshooting
-Conduct pre- and post-migration testing to validate call quality and functionality
-Resolve issues related to latency, jitter, dropped calls, or device compatibility
Documentation & Training
-Maintain detailed records of line replacements, configurations, and network changes
-Provide training and support to end-users and help desk teams
Requirements
Required Skills & Experience:
3+ years of experience in VOIP systems (e.g., Cisco, Avaya, RingCentral, Zoom Phone, etc.)
Strong understanding of SIP, RTP, TCP/IP, and network protocols
Experience with analog-to-digital migrations or hybrid telephony environments
Familiarity with telecom carrier coordination and number porting
Excellent troubleshooting and communication skills
Preferred Certifications:
Cisco CCNA Collaboration or equivalent
CompTIA Network+ or Security+
ITIL Foundation
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Project Overview:
This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.
Key Responsibilities:
Assessment & Planning
-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)
-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies
Implementation & Configuration
-Configure VOIP endpoints, SIP trunks, and call routing policies
-Support deployment of IP-enabled devices and softphones
-Ensure QoS (Quality of Service) and bandwidth requirements are met
Testing & Troubleshooting
-Conduct pre- and post-migration testing to validate call quality and functionality
-Resolve issues related to latency, jitter, dropped calls, or device compatibility
Documentation & Training
-Maintain detailed records of line replacements, configurations, and network changes
-Provide training and support to end-users and help desk teams
Requirements
Required Skills & Experience:
3+ years of experience in VOIP systems (e.g., Cisco, Avaya, RingCentral, Zoom Phone, etc.)
Strong understanding of SIP, RTP, TCP/IP, and network protocols
Experience with analog-to-digital migrations or hybrid telephony environments
Familiarity with telecom carrier coordination and number porting
Excellent troubleshooting and communication skills
Preferred Certifications:
Cisco CCNA Collaboration or equivalent
CompTIA Network+ or Security+
ITIL Foundation
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.