Enterprise Technology Analyst

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 27 day((s))

Skills

UI
Information Technology
Network
Microsoft
Tier 1
Recruiting
Training
Partnership
Collaboration
Communication
FOCUS
SAP ECC
SAP ERP
SAP CRM
Customer Service
Management
Pricing
Invoices
Workflow
Master Data Management
Regression Testing
Defect Tracking
ServiceNow
JIRA
SAP ABAP
Process Flow
Debugging
Writing
Computer Science
Management Information Systems
Blueprint
Agile
Billing
SAP HANA
SAP
Customer Experience
Marketing
Sales
Cloud Computing
OpenText
Data Management
EHP
Oracle Linux

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Roles/Responsibilities:

Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.

Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.

Respond promptly to incidents so they don't impact the S/4HANA project's progress.

Collaborate with team members to ensure smooth handoff and clear communication.

Help our team maintain greater availability and focus on the S/4HANA project.

Expected Outcomes:

Timely resolution of assigned incidents and enhancement requests.

Continued progress on ongoing projects within Customer and AMI Technologies.

Reduced workload pressure on the core Customer and AMI Technologies team during the S/4HANA project timeline

Mandatory Skills:

  1. Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.
  2. Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher
  3. Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher
  4. Must have IS-U CR&B expertise, including experience in one, or more, of the following areas:
  • Customer service
  • Device management, including experience with smart meters and/or the Itron
  • Networks UIQ stack
  • Rates and pricing
  • Billing and invoicing
  • Bill print
  • Workflows
  • Fl-CA
  1. Must have experience working with master data components and the business partner lifecycle
  2. Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems
  3. Must have experience using defect tracking applications like ServiceNow or JIRA
  4. Must have experience in participating in business requirement reviews and blueprintsessions
  5. Must have experience translating business requirements into detailed specifications
  6. Must have experience working with technical teams (ABAP developers) to define/refinefunctional specifications for custom developments
  7. Must have experience creating process flow diagrams based on business requirements
  8. Must have experience debugging custom code and working independently to support a project team
  9. Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing

Desirable Skills:

  1. BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field.
  2. Strong analysis knowledge and skills
  3. Experience in leading business requirement reviews and blueprint sessions
  4. Experience working in an agile environment.
  5. Experience designing and configuring complex IS-U rates, rate categories, and billing schemas
  6. Electric utility experience supporting any of the following systems: SAP S/4HANA; SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
  7. OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE 10.3 or higher
  8. MDISAIM EhP7 or higher.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech