Production / Technical Support

• Supports Trading functions of Corporate Investment Management, GBAM. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing personal computer equipment and software under moderate supervision.
• Resolves more complex issues.
• Consults with end users to determine optimal configuration of equipment and applications.
• Installs new hardware, software, and maintains existing hardware.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Uses and applies basic technical principles, concepts and techniques.

• This includes installing, diagnosing, repairing, maintaining, upgrading hardware and equipment while ensuring optimal user experience and performance, remote support of user outside our site support .
• The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
• Job also will have on call assistance for our clients in states outside onsite support technicians area.

• Typically 3-5 years of IT experience.
• Sr Analyst - Trading Support role is to support and maintain in-house computer systems, desktops, access, citrix servers, applications and peripherals.

• Win10

Secondary Skill

• Hardware knowledge for laptops, desktop, servers, networking
• Experience with Window Win10
• Experience with MS Office, 2013, 2016, 2019, 365
• Experience with Windows server 2012, 2016, 2019
• Experience with SQL Client
• Experience with Perforce
• Experience with PowerShell

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.