OUA Engineer

OUA Analyst

Remote in AL, GA, MS, FL, TX, MD, VA, DC, NC, SC, IN. IL

Contract to Hire

$50-70/hr W2 (sorry no C2C or 3^rd party vendors considered)

Purpose: This position is responsible for the on-going administration, maintenance, configuration, customization, troubleshooting, upgrades, integration, and product support for the Oracle Unified Assurance suite used by the 24x7x365 Infrastructure Operations Center to provide monitoring, root cause identification, and incident resolution for the computing, network and transport infrastructure.

Job Responsibilities: This position will provide infrastructure management product maintenance, configuration customizations, product integrations, process and procedure automation and on-going support to maximize the functionality so as to provide reliable and sustainable monitoring and management of the compute, network and transport infrastructure. This position will also provide development consulting for new infrastructure monitoring and management requests.
Job Requirements:

• Experience administering and supporting Oracle Communications Unified Assurance suite - (3+ years)
• Knowledge of SNMP, Perl, and PHP programming (5+ years); knowledge of HTML and CSS desired
• Knowledge of Elastic and Kibana is strongly desired; knowledge of OpenSearch is a benefit
• Experience in event management, coding monitoring rules and policies, event correlation and root cause technology in a large enterprise environment with many different monitoring source systems
• Shell scripting (3+ years)
• Self-motivated with the ability to effectively manage multiple project responsibilities simultaneously.
• Experience in leading a small team in support of a user base in task management, prioritization, and ownership of continuous improvement
• 24/7 On Call support

Expected Activities:

• Provide technical leadership in Service Monitoring and Operations Management modernization
• Evaluate new requests, provide estimates, assist with prioritization
• Support lifecycle management, upgrade path, OS and Database upgrade path, license management, patching support
• Participate on projects; design and deliver solutions
• Support for new and modified monitoring rules and policies
• Create and maintain product documentation
• Provide details and insight as requested to other efforts
• Perform ad hoc queries
• Perform data investigation

• Substantial knowledge of programming language Python, Ansible, UNIX/Linux shell scripting, and JSON preferred

• Knowledge of MySQL, MS SQL, Oracle or DB2 and other database systems.
• Knowledge of systems or network administration responsibilities on one or more platforms: Unix and/or Linux
• Experience and/or familiarity with network, computing, storage, and applications management standards and conventions such as SNMP, TL1, FCAPS, ITIL, SMI-S, TMN, and BS 15000/ISO 20000 is preferred.
• Experience with other enterprise monitoring tools Microsoft System Center Operations Manager, Microsoft System Center Orchestrator, Micro Focus SiteScope, Micro Focus Network Automation, CA Performance Center, Infoblox DDI, Cisco PRIME, GE PulseNet, Megasys Telenium, Nokia SAM, Nokia NSP, or Adtran AOE is a plus
• UNIX/Linux system administration
• Effective oral and written communications skills with the ability to convey complex technical issues in business terms
• Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels
• Strategic thinker that can embrace, influence, and lead change

Education / Experience:

• Bachelor s degree in Engineering, Computer Science or a related field or 5+ years experience in systems management environments and technologies is highly desired for this position
• Licenses and/or other professional certificates, such as ITIL Foundations or Manager Certification are preferred

The compensation range for this position is $50 to $70/hr W2 (C2C and 3^rd party submissions will not be considered ),

(dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).

*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For consideration, please forward your resume to

If you require assistance or an accommodation in the application or employment process, please contact us at

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com