Lead Technology Leadership Professional - Salesforce Sales/Health Cloud

Become a part of our caring community and help us put health first
Join our Growth team in the rapidly expanding Primary Care business, where we empower agents to assist seniors in choosing our senior-focused primary care services. This role sits at the intersection of cutting-edge technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position is for you.

As part of a Fortune 50 corporation committed to health and well-being through personalized care and community engagement, you will have the chance to work directly with Senior Leadership in the Growth Team. Your primary focus will be on building Sales applications on Salesforce Health Cloud, utilizing Mulesoft as the integration layer. Our agents are equipped with state-of-the-art tools, including managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.

We utilize the latest AI technologies, including Einstein Lead Scoring, BrainSharkAI for creating training content through GenAI, and InvocaAI, with plans to introduce more AI features to help our agents keep up with the demands of our fast-growing business.

• Design and Development:
  • Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
  • Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
  • Build user interfaces and integrate Salesforce with external systems like Mulesoft and Azure.

• Collaboration:
  • Work closely with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
  • Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.

• Testing and Maintenance:
  • Test the stability, functionality, and performance of applications.
  • Troubleshoot issues, debug code, and provide ongoing support for Salesforce systems.

• Documentation in ADO:
  • Prepare technical documentation, including design specifications, test plans, and user guides.
  • Maintain knowledge transfer (KT) records of system configurations and updates.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree.
• 2+ years of project leadership experience.
• 3+ years of salesforce experience with a proficiency in salesforce sales/health cloud using Omniscript, Apex, and Flows.
• Certifications: Sales/Service/Health Cloud, Admin, Platform Developer, Omnistudio Consultant.
• Ability to manage multiple tasks and deadlines with strong attention to detail.
• Effective communication skills, with the ability to present to senior leaders.
• Advanced experience leading special projects and producing metrics, measurements, and trend reports.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft
• Certified OmniStudio Developer.
• Certified Platform Developer II.
• Sharing and Visibility.
• Development Life cycle & Deployment.
• Platform App Builder.
• Health Cloud Accredited Professional.
• Certified Data Cloud Consultant.
• Healthcare Industry Certified AI Specialist.
• Certified AI Associate.
• Advanced Administrator.
• Salesforce Certified Associate.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-24-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.