Overview
On Site
Full Time
Contract - Independent
Contract - W2
Contract - 9 day((s))
Skills
ETL
ITIL
ITSM
IICS
CICD
EBFs
Job Details
Informatica IDMC Admin
Location: Southlake, TX
Work Model: 4 days onsite
Employment Type: FTE or 3 CTH
Job Description
New IICS service and/or pattern enablement
Production migration/deployment of ETL objects & associated files through CICD pipelines
Provide:
- L1: Monitoring
- L1.5: Basic development & incident management
- L2: Complex incident management
- L3: Complex development support from the Customer Secured Delivery Center setup
- Continuous platform optimizations to improve resiliency, uptime, and resolution of vulnerabilities within SLA
- Enforce platform governance & standards
- Platform support for IICS major, minor, & ad hoc releases (EBFs)
- Development and refinement of dashboards for monitoring capacity planning and platform resiliency
- Execute annual disaster recovery & password rotation exercises
- Assist with audit requests
- Capacity increases and health monitoring
- Manage and support the platforms on a rotational shift basis (major support requirement during US business hours)
- Learn new platform management technologies and tools as part of the cross-skilling exercise in the project life cycle
- Customer / stakeholder management
Expertise You'll Bring
- Skills: IICS platform management, platform support, ITSM tools knowledge, ITIL
- 9+ years of IT experience in Informatica platform management & minimum 2 years' experience in IICS platform administration/management
- Strong knowledge of the ITIL framework & ITSM tools
- Major incident management & excellent customer interfacing skills
- Strong email communication & client management skills
- Innovative thinking & proven automation experience
- High organizational commitment and hard-working attitude
- Customer focorientation
- Ability to adapt to project requirements in terms of technical skills
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