Director, Learning Measurement and Curriculum Design

Job Classification:
Corporate - People Team

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

Prudential Financial is seeking a strategic and versatile Director, Learning Measurement and Curriculum Design to lead enterprise-wide learning measurement and elevate leadership development through exceptional user-centered learning experiences. This role blends deep expertise in learning analytics, instructional design, and leadership development with a practical, results-driven mindset. The ideal candidate will be a data-informed strategist and experience designer who can translate business needs into measurable outcomes, deliver transformational learning experiences, and drive cultural and capability growth across the enterprise.

The current employee work arrangement for this position is hybrid or virtual and may require your on-site presence on a reoccurring basis as determined by your business, dependent on the candidate's location. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Leadership Development & Experience Design:
  
  • Shape and evolve high-impact leadership development programs, including High Potential offerings, with a focus on measurable outcomes and learner experience.
  • Champion user-centered design principles to ensure learning experiences are intuitive, engaging, and aligned with business and talent strategies.
  • Partner with Learning Partners and business leaders to assess leadership and job skills capability gaps and deliver tailored development solutions.
  • Integrate leadership development with broader talent strategies such as coaching, succession planning, and internal mobility.
• Learning Measurement & Analytics:
  
  • Lead the design and execution of learning impact studies using tools like Qualtrics, AI-driven sentiment analysis, and anomaly detection.
  • Build and maintain L&D dashboards in Power BI or Tableau to provide actionable insights across business units.
  • Connect learning data to business performance and guide executive decision-making through compelling data storytelling.
  • Benchmark against industry standards and advance Prudential's measurement maturity and ROI tracking.
• Instructional Design & Curriculum Strategy:
  
  • Apply modern instructional design methodologies, adult learning principles, and behavioral science to create scalable, high-impact learning solutions.
  • Facilitate L&D prioritization scrum to ensure strategic alignment and resource optimization.
  • Collaborate with cross-functional teams to align program strategies, resources, and outcomes.
  • Leverage tools such as Articulate 360, Adobe Creative Cloud, and LMS platforms to develop and deliver learning content.
• Consulting & Strategic Influence:
  
  • Lead consulting engagements to define success measures, execute deliverables, and build client capabilities.
  • Serve as a thought partner in shaping enterprise learning strategy, measurement frameworks, and culture-building initiatives.
  • Foster a culture of innovation, continuous improvement, and capability development within the Learning & Development team.
• Data-Driven Learning Optimization:
  
  • Lead the use of predictive analytics to identify skill gaps, forecast workforce needs, and personalize learning pathways for employees, improving engagement and retention by up to 75%.
  • Develop metrics and dashboards to measure the impact of learning programs on business outcomes (e.g., productivity, error rates, sales performance), targeting a 20% improvement in ROI.
  • Monitor learner data to assess wellbeing factors (e.g., cognitive fatigue) and optimize training delivery for maximum effectiveness.

What you'll need:

• Bachelor's in Education, Instructional Design or related field.
• 10+ years of experience in learning and development, with at least 5 years focused on leadership development, measurement, and performance consulting.
• Proven experience designing and executing learning impact studies.
• Expertise in Qualtrics, Tableau/Power BI, and LMS platforms (e.g., Workday).
• Strong communication and consulting skills with the ability to influence senior leadership.

It'd be a plus if you had:

• Passion for continuous improvement and innovation, especially in AI-driven learning and talent development.
• Experience in financial services or regulated industries.
• Advanced knowledge of measurement strategies and instructional design best practices.
• Ability to influence and collaborate across all levels of the organization.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

#LI-RRJ

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $141,100.00 to $191,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

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