Help Desk Technician

Location: onsite in Bellevue, WA

Employment Type: 12 month contract to hire

Pay Range: $26-32/hr *exact compensation may vary based on skills, experience, and location.
Benefits: Medical insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, dental/vision, pet, and legal insurance.

Role & Responsibilities:

Join a growing team of IT professionals motivated to support a corporate environment. This company's products have a positive and direct affect on communities in every continent across the world.

• Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
• Active Directory account maintenance
• Managing access to internal and external collaboration spaces
• PC Lifecycle Management
• Conference Room Support
• Inventory Receiving, & Tracking
• Fulfil software requests
• Printer management
• Business travel support
• Demonstrate and assist with remote access to resources
• Assisting with onboarded as assigned

Essential Qualifications:

• 3+ years of related professional experience
• Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
• Active Directory account maintenance
• Managing access to internal and external collaboration spaces
• PC Lifecycle Management
• Conference Room Support
• Inventory Receiving, & Tracking
• Fulfilling software requests
• Printer management
• Demonstrate and assist with remote access to resources
• Ability to handle projects that include many competing objectives and design constraints, with ability to resolve conflicts between objectives.
• Excellent technical writing, communication, and presentation skills.
• Attention to detail and aspiration for technical excellence.
• Candidate must be a self-starter and possess ability to coordinate and lead a design team s effort with minimal direction.
• Ability to work on multiple simultaneous tasks that require a multi-disciplinary approach.
• The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.
• Actual position starting level and title will be determined based on assessment of qualifications.

WHY AVERRO?

Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting and technology services that propel businesses and careers forward. We live by our ethos: Family First | Be Uncommon | Culture Wins. These values show in our commitment to client satisfaction, timely support, unmatched consultant care. Our Aim Your Ascent.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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