QA Analyst II (Remote)

Overview

This is a remote role that may only be hired in the following location(s): AZ, or IN

Quality Assurance (QA) Analyst supports and ensures successful delivery of organizational transformation and goals across all business verticals, delivering high quality products.

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Creates the QA testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met. Serves as a mentor to less experienced teammates and leads testing meetings and routines where appropriate.

Responsibilities

• Understand software internals, debug problems, and automate repetitive tasks with scripting tools and user-level automation tools
• Be responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle
• Have excellent written and verbal communication skills are required as the person will work very closely with diverse teams
• Adhere to SVB Enterprise Software Delivery Methodology
• Define automation plans
• Conduct feasibility study, assist with automation utilizing current frameworks and tools
• Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
• Design and implement automation frameworks that work across multiple platforms - Lead automation efforts and explore new test automation tools and methods
• Lead, develop, monitor and execute test activities for small to medium size projects
• Work closely with development and business partners to ensure timely collaboration and resolution
• Review and understand project or application requirements, conduct ambiguity review - Prepare robust test strategy, test plan, test cases, log defects and producecstatus reports
• Manage and create test data
• Work closely with offshore vendor teams to ensure continued support and test execution in various time zones
• Utilize JIRA as the defect tracking system and report issues promptly and accurately - Conduct defect/issue triage sessions, follow defects through closure
• Ensure reproducibility, auditability and traceability of deliverables
• Assist in building and configuring test environments
• Monitor environmental impacts, communicate potential risks, provide mitigation plans
• Map test cases to the requirements, provide requirement traceability metrics (RTM)
• Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution
• Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution
• You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance
• Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment

Qualifications

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization

Preferred Qualifications

• Current contractor/contingent worker for First Citizens Bank
• Knowledge of First Citizens Bank systems and processes
• Experience with building test automation framework, test automation scripting, scheduling and reporting with Selenium and Jenkins
• Analyzing Test Scenarios and design/ convert to automation scripts
• Maintenance/up-gradation of existing automation scripts
• Experience in Automation Tools
• Selenium, WebDriver
• Experience with QA strategies such as mocking, pairwise testing, UI and API level testing
• Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems
• Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
• Experience with JIRA and ALM - Familiarity with Confluence, Bitbucket and Maven
• Knowledge of a programming or scripting language (Python, Ruby, or JavaScript)
• Knowledge of Testing methodology (TDD,BDD)
• Strong knowledge of software development life cycle
• Experience in Agile, Scrum, Kanban methodologies

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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