ServiceNow Discovery Lead at Remote

Overview

Remote
Depends on Experience
Contract - W2

Skills

ServiceNow Discovery
ServiceNow Certified Administrator

Job Details

Greetings!
Hope you are doing good,
I am Rakesh from Gemini Consulting & Service getting in touch with you to see if you would be available and looking for any new opportunities and possibly be interested in discussing the below role that we currently have with one of our client.
The details of the position are as mentioned below:

Role: ServiceNow Discovery Lead

Duration: 12 months

Location: Remote

Max Pay: $47/hr W2 without benefits

No sponsorship

  • Requirements Gathering: Collaborate with stakeholders to identify and document business needs and requirements related to ServiceNow CMDB implementations and enhancements.
  • Tool Configuration: Configure, manage, and optimize ServiceNow Discovery probes, credentials, and patterns to discover and classify assets.
  • CMDB Population: Ensure the accuracy and completeness of the Configuration Management Database (CMDB) by addressing anomalies and maintaining data integrity.
  • MID Server Management: Plan and manage the capacity and performance of ServiceNow MID servers, which are crucial for discovery.
  • Discovery Scheduling: Establish and maintain discovery schedules, ensuring they align with IT infrastructure and business needs
  • Collaboration: Work closely with network engineers, application owners, and other IT teams to ensure accurate data and efficient processes.
  • Troubleshooting: Troubleshoot and resolve discovery issues and failures, interpreting discovery logs and understanding CI relationships.
  • Documentation: Create and maintain documentation, for all discovery work done.

Qualifications:

  • Bachelor s degree in information technology, or a related field
  • ServiceNow Certified Administrator Fundamentals and Data foundations.
  • Strong understanding of ServiceNow discovery principles and best practices.
  • Excellent analytical, problem-solving, and organizational skills.
  • Proficient in documenting business requirements and creating functional specifications.
  • Experience with ServiceNow modules (e.g., Change Management, Problem Management) is a plus.
  • Strong communication skills and the ability to work effectively with cross-functional teams.

Skills

Cultural Fit

  • Strong understanding of ServiceNow Discovery, including cloud discovery (AWS).
  • Knowledge of basic protocols (e.g., HTTP, TCP, REST, SNMP).
  • Familiarity with IT infrastructure, including networking, servers (Windows/Linux), and applications.
  • Configuring Schedules
  • Troubleshooting discovery errors
  • Troubleshoot network connectivity issues
  • Discovery prerequisite (port protocols)
  • validate the results after the discovery
  • Configuring the IRE rules
  • Good energy
  • Comfortable working cross-functionally with diverse teams
  • Ability to flex and tailor communication styles based on the audience
  • Encourages open communication
  • Proactive and takes initiative
  • Embraces change in technology, tools and processes
  • Resilient in fast-paced or ambiguous environments
  • Takes ownership of outcomes
  • Continuous improvement mindset
  • Ability to flex across multiple time zones (Europe & North America) when required

Thank You

Rakesh Kurva

Lead Technical Recruiter

Gemini Consulting Services

Phone :

Email ID

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About Gemini Consulting Services