Overview
On Site
USD 25.00 - 30.00 per hour
Full Time
Skills
Printers
Onboarding
Startups
Coaching
Art
Artificial Intelligence
HP
Electrical Engineering
Business Management
Training
Electromechanics
Problem Solving
Conflict Resolution
Customer Relationship Management (CRM)
Customer Satisfaction
Printing
Technical Support
Computer Hardware
Break/Fix
Repair
Mechanical Engineering
Electronic Troubleshooting
Communication
Customer Service
Taxes
Life Insurance
Mergers and Acquisitions
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
As an IT Field Technician / Indigo Print Press Technician, your primary responsibility is to deliver expert technical service, including diagnosing and repairing HP Indigo presses to ensure optimal performance and uptime. You are the frontline technical expert, solving complex issues and maintaining the reliability of our equipment at customer sites.
Beyond core service, you play a key role in driving customer success by providing value-added services such as:
Onboarding and startup visits to help customers ramp up quickly and confidently.
On-press training and coaching to build operator skills and maximize press capabilities.
You will also leverage state-of-the-art Artificial Intelligence and remote diagnostic tools to proactively identify issues, accelerate troubleshooting, and enhance service efficiency, ensuring customers receive fast and effective support. This hybrid role combines deep technical expertise with a customer-first mindset, helping our partners achieve long-term satisfaction and business success with HP Indigo solutions.
Skills
Field technician, electrical, mechanical, industrial print press, indigo, Indigo print press experience
Top Skills Details
Field technician, electrical, mechanical, industrial print press, indigo
Additional Skills
Provide onsite technical service for commercial and industrial digital printing presses. Utilize electromechanical expertise to troubleshoot and resolve issues. Offer input on operational methods and programs impacting business management strategy in the assigned geographic area. Apply knowledge of electrophotography within the printing industry. Candidate will be expected to participate in onsite training for customers that will achieve goals and objectives set by the business to support growth. Qualifications: Proven experience in field technical service for commercial printing presses or color copiers. Strong electromechanical problem-solving skills. Excellent communication and customer relations skills. Proficiency in computer programs used for hardware interfacing. Reliable transportation for onsite customer visits. If you are a dedicated professional with a passion for technical service and customer satisfaction, we encourage you to apply.
Qualifications
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Worcester, MA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Worcester,MA.
Application Deadline
This position is anticipated to close on Dec 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
As an IT Field Technician / Indigo Print Press Technician, your primary responsibility is to deliver expert technical service, including diagnosing and repairing HP Indigo presses to ensure optimal performance and uptime. You are the frontline technical expert, solving complex issues and maintaining the reliability of our equipment at customer sites.
Beyond core service, you play a key role in driving customer success by providing value-added services such as:
Onboarding and startup visits to help customers ramp up quickly and confidently.
On-press training and coaching to build operator skills and maximize press capabilities.
You will also leverage state-of-the-art Artificial Intelligence and remote diagnostic tools to proactively identify issues, accelerate troubleshooting, and enhance service efficiency, ensuring customers receive fast and effective support. This hybrid role combines deep technical expertise with a customer-first mindset, helping our partners achieve long-term satisfaction and business success with HP Indigo solutions.
Skills
Field technician, electrical, mechanical, industrial print press, indigo, Indigo print press experience
Top Skills Details
Field technician, electrical, mechanical, industrial print press, indigo
Additional Skills
Provide onsite technical service for commercial and industrial digital printing presses. Utilize electromechanical expertise to troubleshoot and resolve issues. Offer input on operational methods and programs impacting business management strategy in the assigned geographic area. Apply knowledge of electrophotography within the printing industry. Candidate will be expected to participate in onsite training for customers that will achieve goals and objectives set by the business to support growth. Qualifications: Proven experience in field technical service for commercial printing presses or color copiers. Strong electromechanical problem-solving skills. Excellent communication and customer relations skills. Proficiency in computer programs used for hardware interfacing. Reliable transportation for onsite customer visits. If you are a dedicated professional with a passion for technical service and customer satisfaction, we encourage you to apply.
Qualifications
- Proven experience in field technical service for industrial equipment, commercial printing presses, or color copiers - or hands-on experience in IT support roles involving computer hardware and printer hardware break/fix, with strong troubleshooting and repair skills.
- Strong mechanical and electrical troubleshooting skills.
- Excellent communication and customer service skills.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Worcester, MA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Worcester,MA.
Application Deadline
This position is anticipated to close on Dec 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.