Sr. ServiceNow Leader

  • Newark, NJ
  • Posted 1 day ago | Updated 6 hours ago

Overview

On Site
$70 - $80 per hour
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 month(s)

Skills

Sr. ServiceNow Leader

Job Details




A recognized services organization in New Jersey is actively seeking a new ServiceNow Expert to lead the design, development, and administration of their ServiceNow platform.


Responsibilities:




  • Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management




  • Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality




  • Develop and maintain API based integrations between ServiceNow and other enterprise systems




  • Partner with IT and business teams to refine workflows, automate processes, and improve service delivery




  • Implement role based access controls, monitor platform performance, and ensure compliance with security policies




  • Plan and execute version upgrades and patching with minimal disruption




  • Produce technical and user documentation; provide training to system users and administrators




Qualifications:




  • 4+ years of hands on ServiceNow administration and development experience




  • Strong understanding of ITIL processes and best practices




  • Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio




  • Experience with ServiceNow integrations using REST/SOAP web services




  • Strong analytical skills and ability to translate business requirements into technical solutions




Desired Skills:




  • ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD)




  • Experience with ITOM Discovery, Event Management, or Performance Analytics




  • Knowledge of Agile/Scrum methodologies




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