Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
troubleshooting computer software
Job Details
Job Title: Technical Services, Help Desk and Operations
Location: Houston, TX Onsite
Job Description:
- Diagnose and resolve technical issues with computer systems, software and hardware.
- Install, configure, and maintain computer systems, software and hardware
- Troubleshoots and resolves printing and scanning problems.
- Oversee the performance of computer systems.
- Evaluates hardware or software and recommends improvements or upgrades.
- Answers user inquiries regarding software or hardware operations to resolve problems.
- Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup.
- Conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Provides technical support, addresses questions and concerns.
- Performs routine maintenance on all hardware and software.
- Reports and tracks IT related activity and issues.
- Assist with network connectivity issues and maintains network infrastructure.
- Works with outside IT managed services vendor and software companies regarding all systems.
- Perform other duties as assigned.
Required Skills:
- 2 Required Skill in troubleshooting computer software and hardware problems; Skill in the analysis of problems and the development and implementation of solutions; Skill in the analysis of problems and the development and implementation of solutions
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