Overview
Hybrid
Depends on Experience
Contract - W2
Contract - 24 Month(s)
Skills
ServiceNow
Enterprise Architecture
EA Workspace
CMDB
Job Details
Title: Service Now Engineer - Systems Architect
Duration 24 Months
Location Concord, California (Hybrid)
Overview:
We are seeking a hands-on ServiceNow Specialist to accelerate the configuration and usability of the Enterprise Architecture (EA) Workspace within ServiceNow. This role will focus on integrating legacy data, configuring the EA data model, and enabling interoperability across ServiceNow modules to support enterprise architecture outcomes.
Key Responsibilities:
- Collaborate with the Product Owner to rapidly configure and operationalize the EA Workspace in ServiceNow.
- Lead the migration of data from legacy systems into ServiceNow, ensuring data integrity and usability.
- Configure and optimize the EA data model within ServiceNow to align with enterprise architecture frameworks.
- Enable interoperability between EA Workspace and other ServiceNow modules (e.g., CMDB, ITBM, APM).
- Work closely with architecture, platform, and data teams to ensure alignment with enterprise standards.
- Support data governance, quality, and lifecycle management within the EA module.
- Provide technical guidance and best practices for ServiceNow configuration and scripting.
Required Qualifications:
- Proven experience with ServiceNow, especially EA Workspace, CMDB, and related modules.
- Strong understanding of enterprise architecture principles and frameworks (e.g., TOGAF, ArchiMate).
- Hands-on experience with data migration, transformation, and modeling in ServiceNow.
- Ability to configure ServiceNow data models and workflows to meet business and architecture needs.
- Familiarity with scripting in ServiceNow (JavaScript, Flow Designer, Business Rules).
- Excellent collaboration and communication skills, especially in cross-functional environments.
Preferred Qualifications:
- Experience with legacy system data extraction and integration tools.
- Knowledge of ServiceNow APIs and integration patterns.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.