Scrum Master - Salesforce

Join our team to lead agile delivery for a transformative Salesforce Experience Cloud implementation. As Scrum Master, you'll orchestrate team success, remove impediments, and ensure seamless collaboration while working on a donor portal that makes a meaningful philanthropic impact.

At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Req.#831080603

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Responsibilities

• Facilitate all scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives, while ensuring adherence to agile best practices
• Remove impediments and foster a collaborative environment that bridges gaps between developers, administrators, and subject matter experts
• Support product management in backlog refinement, prioritization, and ensuring user stories meet the Definition of Ready standards
• Provide comprehensive status reporting, metrics collection, and maintain accurate JIRA documentation
• Coordinate cross-team dependencies and ensure alignment with Salesforce best practices, including API limits and storage considerations
• Guide the team's understanding of Salesforce development and configuration while addressing platform-specific blockers

Requirements

• Bachelor's degree in Computer Science or related field with 4+ years of experience as a Scrum Master
• Technical background with understanding of Salesforce components and configuration
• Experience with Salesforce Experience and/or Financial Services Cloud is preferred
• Deep knowledge of Agile frameworks (Scrum, Kanban) and experience with Scaled Agile methodologies
• Strong facilitation skills for leading effective meetings and workshops with excellent verbal and written communication
• Working knowledge of software development practices, including CI/CD, unit testing, code review, and testing processes
• Experience with DORA metrics, delivery SLAs, and proven ability to identify and resolve impediments
• Demonstrated problem-solving skills and ability to thrive in ambiguous situations while maintaining structure
• Location: Hybrid role requiring 3 days onsite (Tue-Thu) at EPAM offices in US locations (Malvern, Charlotte, Dallas). Working hours aligned with EST/EDT

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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