Overview
Skills
Job Details
ServiceNow Business Continuance Manager
Duration: 12+ Month
Onsite: Tallahassee, FL
Exp: 9+ Years candidate
Please share your resume with me.
Lead the implementation and integration of the ServiceNow BCM module with other ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems.
So they should have some BCM implementation experience
Lead the implementation and integration of the ServiceNow BCM module with other ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems.
Configure and customize ServiceNow BCM for enterprise needs, including custom forms, business rules, UI policies, and integration points.
Manage system upgrades, patches, feature enhancements, and performance optimization.
Develop and implement business impact analysis (BIA) tools and automated RTO/RPO calculations.
Build service dependency maps and single point of failure identification procedures.
Design standardized business continuity plan templates and workflows (maintenance, version control, approvals).
Conduct comprehensive BCM training programs, create user guides, and facilitate user workshops for administrators and platform users.
Monitor system performance, manage feedback collection, and lead continuous improvement initiatives.
Coordinate risk management procedures and liaise closely with Information Security.