Salesforce Architect (ecommerce) - Hybrid Role

Experience in digital and retail space, ecommerce, B2B, data

5+ years' experience

IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends.

They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing.

You never stop learning at Client IT because things change at the speed of light! Come join our dynamic team!

A critical aspect of this role involves close collaboration with the Enterprise Architecture team, contributing to and upholding enterprise standards, alongside managing operational governance processes and demand through platforms like ServiceNow.

Technical Leadership, Governance & Operational Process Management:

Provide technical guidance and leadership to development teams, ensuring adherence to architectural standards, best practices, and enterprise guidelines.

Actively participate in the definition, implementation, and management of architectural governance processes and standards.

Oversee the operational aspects of the architectural review board (ARB) process, ensuring solutions are reviewed, approved, and compliant with architectural principles.

Crucially, you will engage proactively with solution architects from other domains (e.g., Retail, Digital, Data, etc.) to review their architectural proposals, ensuring consistency with enterprise architectural governance, principles, and established processes.

Manage and optimize the architectural demand management process, leveraging tools like ServiceNow to streamline requests, approvals, and portfolio tracking.

Establish and enforce architectural standards, design patterns, and development frameworks, including documentation and communication.

Conduct architecture and design reviews to ensure quality, compliance, and alignment with approved designs.

Manage technical risk and technical debt, proposing strategies for their mitigation and incorporating them into ongoing operational planning.

Effectively communicate complex architectural decisions, strategies, and governance policies to both technical and non-technical audiences, including senior leadership.

Act as a trusted advisor to business and technology leaders, bridging the gap between business needs and technical solutions.

Professional Experience:?12+ years of progressive experience in solution architecture roles, with at least 5+ years in a Senior or Principal Solution Architect position.

Industry Expertise:?Proven and deep experience within the?Retail,?E-commerce?(B2C), and?B2B?industries, understanding their business models, challenges, and technological opportunities.

Data Expertise:?Significant experience in data architecture, including data warehousing, data lakes, ETL/ELT, relational and NoSQL databases, and data streaming platforms.

Architectural Governance & Operational Experience:?Demonstrable experience in architectural governance, including defining processes, managing architectural reviews, and ensuring compliance with enterprise standards.?Proven track record in managing demand and processes within an IT Service Management (ITSM) framework, ideally with hands-on experience using ServiceNow.

Collaboration with Enterprise Architecture:?Proven ability to collaborate effectively with Enterprise Architecture teams, contributing to and leveraging enterprise roadmaps and frameworks.

Proficiency in software architecture principles, design patterns, and best practices (microservices, APIs, event-driven architectures).

Extensive experience with leading E-commerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce, etc.) and/or B2B systems.

Deep expertise in at least one, and strong familiarity with multiple, major cloud platforms: AWS, Microsoft Azure, and Google Cloud Platform (Google Cloud Platform).

Experience with Salesforce ecosystems (e.g., Sales Cloud, Service Cloud, Marketing Cloud) and their integration patterns.

Practical experience with ServiceNow for IT demand management, service catalog, or related ITSM/ITBM modules.

Familiarity with DevOps practices, CI/CD, and automation.

Understanding of application and data security, and regulatory compliance (GDPR, CCPA).

Education:?Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.

Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to diverse audiences.

Strong analytical thinking and problem-solving abilities.

Proven leadership, influencing, mentoring, and collaboration skills within cross-functional and multicultural teams.

Results-oriented and capable of working in a dynamic, fast-paced environment.

The opportunity to work for one of the world's leading beauty companies, with a strong focus on digital innovation and a robust architectural practice.

A dynamic, challenging, and collaborative work environment where your contributions directly impact global operations.

Continuous professional development and growth opportunities, including exposure to cutting-edge technologies and enterprise-level strategic initiatives.