Program Manager- Product Tech

Program Manager- Product Tech

Top Consulting is looking for a Program Manager with a strong background in product and technology initiatives, ideally within the retail industry, to lead cross-functional programs from concept to delivery. You will play a pivotal role in our client’s driving execution across multiple product lines and tech platforms—ensuring alignment between business objectives, customer needs, and technical feasibility. This role is ideal for someone who thrives in a fast-paced environment, is highly organized, and can translate complex initiatives into clear, executable plans.

Responsibilities:

• Lead end-to-end program planning and execution for digital and product technology initiatives, including eCommerce, POS systems, customer experience platforms, and backend retail systems.
• Coordinate and manage cross-functional teams across Product, Engineering, UX/UI, Data, Marketing, and Business Operations.
• Partner closely with product managers and tech leads to define program scope, timelines, deliverables, and resource requirements.
• Ensure milestones, budgets, and KPIs are clearly tracked and communicated to executive stakeholders.
• Implement agile and scaled agile practices where applicable, promoting continuous delivery and iterative improvement.
• Identify, track, and manage risks, issues, and dependencies across program workstreams.
• Drive alignment between business goals and technical execution, ensuring retail-specific considerations (e.g., omnichannel experience, inventory systems, in-store tech) are factored in.
• Serve as a strategic advisor, fostering collaboration between corporate, digital, and store operations teams.

Qualifications:

• 5+ years of program or large-scale project management experience in a tech-focused or product-driven environment.
• Proven experience in the retail industry, particularly with digital transformation, eCommerce platforms, in-store technology, or supply chain systems.
• Strong working knowledge of agile methodologies, digital product lifecycle, and software development practices.
• Product Lifecycle Management required
• Digital Product Creation required
• Visual Line Planning required
• Product Information Management (PIM) required
• Product Traceability required
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
• Proficiency in tools such as Jira, Confluence, Smartsheet, MS Project, or Asana.
• Experience in omnichannel retail, mobile app development, or ERP integration
• Familiarity with customer data platforms (CDPs) or personalization engines
• Knowledge of retail KPIs, customer journey mapping, and store operations