IT Service Desk Tech

Job#: 3017397

Job Description:

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Job ID: 3017397

Position: IT Service Desk Technician/Systems Admin

Location: Princeton NJ 08540

Duration: 6 Month Contract to Hire

MUST HAVES:

• Authorized to work in the US | High School & 5-7+ Years of IT experience
• Ample experience supporting VIP/C-Suite Level personnel
• Extensive ServiceNow, Active Directory, SCCM, and Windows/Mac experience
• Ability to pass Background Check/Drug Screen

Shift: Monday - Friday, 8:30 - 5:30 PM, some flex

Conversion Salary: $85,95K, potential flexibility based on experince

*This person will be the SOLE IT Point of Contact for this team* -- Ability to handle pressure, communicate clearly and address various IT issues are an absolute must.

Duties and Responsibilities

• Competency-based list of primary responsibilities the position is responsible for performing
• Provide first and second level support for problems relating to personal computers, printer and other peripherals.
• Install/maintain/enhance personal computers, peripherals and network server components.
• Manage asset tracking system for all equipment. Maintain/enhance server base security, backups and virus protection.
• Participate in desktop/network hardware and software upgrade planning and implementation.
• Provide second level support to sys-admins staff members as required.
• Interact with other IT department's staff, senior management and vendors to resolve network related issues/problems.
• Some on-call required.
• Other duties as assigned

Requirements/Qualifications

Experience:

• Excellent communication/interpersonal skills required.
• Strong analytical ability to diagnose/repair computer/network problems.
• Superior working knowledge of Microsoft operating systems and applications, MCSE or equivalent required.
• Strong understanding of Ethernet switched environments, TCP/IP, DHCP, terminal emulation, client/server and internet concepts.
• MAC experience a strong plus.

Knowledge, Skills and Abilities:

MAC operating system knowledge a strong plus

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.