Overview
Remote
On Site
USD 44.00 - 54.00 per hour
Full Time
Skills
Data Analysis
Clarity
Dashboard
Decision-making
Program Management
Project Management
Business Marketing
FOCUS
Critical Thinking
Organizational Skills
Operational Excellence
Incident Management
Workflow
Analytical Skill
Management
Data Visualization
Reporting
Regression Analysis
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 3013317
Job Description:
JOB TITLE : Product Operations Specialist / Project Coordinator IV
DURATION : 6 MON
LOCATION : REMOTE
PAY RATE: $44 - $54
Description:
As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.
Responsibilities
Support program execution strategy for multiple areas of products and the platform - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.
Minimum Qualifications:
8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations;
Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
Proven time-management and organizational skills
Experience working with teams to develop and improve operational systems and tools
Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
Experience in controlling risk and setting priorities
Experience communicating effectively
Additional Preferred Experience
Direct experience supporting reliability initiatives, including managing and resolving flytrap regressions and data incident investigations.
Demonstrated ability to manage external vendors and partners to deliver operational excellence in incident response and reliability programs.
Proven skills in designing, implementing, and continuously improving complex processes for incident detection, regression management, and operational workflows.
Strong analytical capabilities to identify trends, deliver insights, and drive improvements in regression and SEV management; experience with data visualization and reporting tools is a plus.
Ability to synthesize incident and regression data to inform cross-functional teams and influence product or process changes.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
JOB TITLE : Product Operations Specialist / Project Coordinator IV
DURATION : 6 MON
LOCATION : REMOTE
PAY RATE: $44 - $54
Description:
As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.
Responsibilities
Support program execution strategy for multiple areas of products and the platform - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.
Minimum Qualifications:
8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations;
Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
Proven time-management and organizational skills
Experience working with teams to develop and improve operational systems and tools
Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
Experience in controlling risk and setting priorities
Experience communicating effectively
Additional Preferred Experience
Direct experience supporting reliability initiatives, including managing and resolving flytrap regressions and data incident investigations.
Demonstrated ability to manage external vendors and partners to deliver operational excellence in incident response and reliability programs.
Proven skills in designing, implementing, and continuously improving complex processes for incident detection, regression management, and operational workflows.
Strong analytical capabilities to identify trends, deliver insights, and drive improvements in regression and SEV management; experience with data visualization and reporting tools is a plus.
Ability to synthesize incident and regression data to inform cross-functional teams and influence product or process changes.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.