Overview
On Site
Compensation information provided in the description
Full Time
Skills
Technical Support
Development Testing
Project Management
Systems Design
Problem Solving
Collaboration
Software Development
Program Development
Documentation
Interfaces
SAP BASIS
Evaluation
Workflow
Decision Trees
Epic
Information Systems
HL7
DICOM
Citrix
Server Administration
Computer Networking
Storage
IT Security
System Administration
Reporting
3D Computer Graphics
VNA
PACS
Muse
EKG
Computer Science
IT Management
Training
Analytical Skill
Communication
Management
Legal
Recruiting
Health Care
Job Details
Job Description
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination.
The applicant must be willing to provide support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. Work schedules may include some after hours and weekend assignments based on project demands.
Responsibilities:
1. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
4. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
5. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
Preferred Skills/Experience:
Other Information
Education Requirements:
Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements:
Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Clinical Systems
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination.
The applicant must be willing to provide support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. Work schedules may include some after hours and weekend assignments based on project demands.
Responsibilities:
1. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
4. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
5. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
Preferred Skills/Experience:
- Exposure to and certification in any of these applications is highly preferred: Epic Radiant, Epic Mammography, Epic Cadence, Epic Cupid.
- Experience in supporting Radiology related workflows, preferably in Epic.
- Experience in creating and maintaining decision trees in Epic.
- Familiarity with third party Radiology Information Systems
- General familiarity and competency with HL7, Dicom, Citrix, server administration, basic networking, storage concepts, IT security, system administration, diagnostic displays, and workstation administration is preferred.
- General familiarity with Sectra PACS, Fuji Cardiovascular reporting, Hologic, Powerscribe 360, 3D imaging applications, Nuance Powershare, Hyland VNA, Sectra PACS Hyland Nil Viewer, PACS gear Modlink, PACS Gear PACS Gear MDR, Lumedx Apollo, Hemodynamic Systems, Muse EKG, Paceart, and/or radiation dose monitoring.
- Excellent analytical and communication skills.
- Ability to work well in a team environment.
- Demonstrated ability to successfully manage multiple tasks simultaneously.
- Clinical Experience and certification in a related allied health field such as the ARRT is a plus.
Other Information
Education Requirements:
Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements:
Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Clinical Systems
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.