Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Skills
Solutions Architect
ServiceNow
Job Details
Responsibilities:
Qualifications:
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- Collaborate with executives, platform owners, enterprise architects, and development teams during the selling, structuring, and implementation phases.
- Serve as the architectural advisor across multiple engagements to deliver successful ServiceNow-based solutions.
- Translate complex business requirements into scalable and sustainable architectural blueprints.
- Develop strong relationships with business and technical stakeholders to align ServiceNow’s capabilities with digital transformation goals.
- Lead discussions around instance strategy, technical governance, integrations, and platform health.
- Guide customers on managing technical debt and aligning with platform best practices.
- Engage with Enterprise Architects to position ServiceNow as the standard platform for digital workflows and enterprise integration.
- Support pre-sales efforts, including scoping and estimating engagements and change orders.
- Drive adoption of SPM workflows and contribute to best practices and platform enhancements.
- Collaborate with internal teams, partners, and customers to align on architecture decisions and delivery plans.
Qualifications:
- 10+ years of progressive experience in professional services, enterprise architecture, or digital transformation consulting.
- Certified or eligible for the ServiceNow CTA Program, including CSA, CAD, and at least two CIS certifications.
- Strong experience in Strategic Portfolio Management (SPM) and enterprise-wide ServiceNow implementations.
- Demonstrated ability to lead architecture and governance efforts across large-scale programs.
- Proven success in resolving complex technical issues and delivering high-impact enterprise solutions.
- Deep knowledge of cloud platforms, integration frameworks, and application architecture.
- Experience working with CoE teams and driving customer success initiatives.
- Excellent communication, collaboration, and stakeholder engagement skills.
- Consulting experience in fast-paced environments, including the ability to work independently.
- Willingness to travel as required.
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