Overview
Skills
Job Details
Hi,
Greetings from DIA SOFTWARE SOLUTIONS LLC!
We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?
Direct client Req:: Need Sr Desktop Support Tech VA, On Site
PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !
Job Description:
- Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge ofMS Office including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
SKILLS MATRIX
Skill | Required | Amount of Experience | Experience |
Strong working knowledge of computer systems, hardware, and software, including drivers and bios | Required | 4 years |
|
Excellent problem-solving, analytical, and team-working skills | Required | 4 years |
|
Excellent communication and interpersonal skills. | Required | 4 years |
|
demonstrated ability to obtain feedback from customers to improve training methods. | Required | 4 years |
|
Running reports and analyzing common complaints and problems. | Required | 4 years |
|
An openness to learning new technologies. | Required | 2 years |
|
An openness to learning new technologies. | Required | 4 years |
|
DIA SOFTWARE SOLUTIONS LLC.
Austin, TX 78727| Direct:
DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Dia soft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer