Community Growth Manager - Remote / Telecommute

Program Launch:

• Support recruitment and onboarding education for new Co-hosts.
• Analyze regional and territorial business trends to identify growth opportunities.
• Design, pilot, and test new initiatives supporting Co-host growth at scale.
• Develop and maintain community forums for program, product, and community support.
• Execute workshops, events, webinars, and partnerships.
• Adapt central programs to meet regional objectives.

• Design and operationalize email and scaled communication campaigns for lifecycle engagement.
• Serve as the primary point of contact for Co-hosts and support their business development.
• Build sentiment and feedback channels to provide insights to product and program teams.
• Identify and pilot opportunities to improve Co-host success.

• Own revenue and host growth goals.
• Develop and implement new programs and initiatives.
• Evaluate program effectiveness to inform business strategy.
• Lead through influence and ensure alignment with organizational values.

• Contribute to strategic initiatives to support next-generation hosts.
• Develop project plans, collaborate cross-functionally, and manage risks.
• Support the design and scale of pilot programs for evolving business verticals.
• Act as a change agent using change management methodologies.
• Lead development of impactful communication resources for the Co-hosting community.
• Develop deep knowledge of assigned geographic markets.
• Support online and offline community events.

• 8+ years in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel.
• Proven ability to drive growth and exceed OKRs.
• Strong project management and strategic program leadership experience.
• Ability to forecast, model, and optimize growth tactics.
• Experience in sales or external relationship management.
• Strong persuasion, negotiation, and consensus-building abilities.
• Strong business acumen and decision-making skills.
• Excellent written and verbal communication skills.
• Empathy for community and passion for growth.
• Deep understanding of recurring revenue models.
• Ability to work independently and manage ambiguity.
• Advanced Excel skills and familiarity with analytical tools (SQL).
• Proficiency with collaborative tools (Asana, Airtable).
• Experience with CRM tools and Google Workspace.

• Leading strategic programs and cross-functional initiatives.
• Managing community engagement and lifecycle communications.
• Driving business growth and developing scalable programs.

• Entrepreneurial mindset and proactive approach.
• Ability to inspire and lead teams.

• Project management.
• Communication and stakeholder management.
• Analytical and modeling skills.
• Problem-solving and decision-making.

• Bachelor s degree in Business, Hospitality Management, or related field.