UX Researcher - Remote / Telecommute

Overview

Remote
$107 - $112
Contract - W2
Contract - 12 month(s)
No Travel Required

Skills

Research Vendor Management
Strategic Research Planning
User Experience (UX) Research
correlations
regression

Job Details

Job Description:

Pay Range: $107.71hr - $112.71hr

Responsibilities:

  • Lead research across internal and external-facing product experiences, ensuring that these experiences drive value for our community and meet clients high-quality standards.
  • Conduct qualitative and quantitative studies within the candidate focus area (e.g., ethnographic/field research, diary studies, surveys, concept testing, log analysis, statistical analysis, etc.).
  • Collaborate closely with adjacent teams to identify new or foundational research questions, anticipating the needs of the organization and informing early decision-making.
  • Collaborate closely with product managers, designers, writers, and partner organizations to identify possible research goals and timelines.
  • Communicate effectively with stakeholders from across the company, including senior leadership.
  • Assist with workshops and other cross-functional alignment activities
  • Execute in a fast-paced environment with ambiguity.
Experience:
  • 8+ years of industry experience, using both qualitative and quantitative research methodologies.
  • Experience in running statistical analysis (e.g., t-tests, correlation, etc.) and SQL queries.
  • Experience working with research vendors and conducting primary and secondary research that informs strategy and generates product recommendations.
  • A demonstrated track record of delivering impactful insights within complex or technical problem spaces.
  • Exceptional written and verbal communication skills.
  • Experience managing a portfolio of multiple priorities simultaneously without sacrificing quality or deadlines.
  • Experience conducting research in complex problem spaces such as customer service, enterprise solutions, or safety.
  • Experience in consumer products and/or hospitality.
Bonus Experience:
  • Degree in Human-Computer Interaction, Sociology, Psychology, Anthropology, Cognitive Sciences, or equivalent practical experience.
  • Coding/scripting skills.
  • Experience with cross-cultural products and international research.
  • Expertise in tools or methods for conducting accessibility research.
  • Strong creative storytelling methods and/or workshop design.
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