UiPath Production Support and Developer / Northbrook, IL

Daily Responsibilities:

• Strong RPA skills with experience in full project development, implementation, deployment, and production support using UiPath's Enterprise RPA Platform.
• Strong collaboration, communication, and documentation skills.
• UiPath Advanced Developer Certification preferred, although Associate Developer certification may be acceptable with relevant experience.
• Hands-on experience implementing end-to-end execution of various processes using mainly Unattended bots. Experience with Attended, Development, and non-production bots is preferred.
• Ability to work in an Agile/Scrum work environment.
• Experience designing bots/workflows with excellent exception-handling mechanisms.
• In-depth knowledge of UiPath Orchestrator, session management, Queues, Schedules, Jobs, Logs, and debugging of process solutions.
• Experience in structured and pattern-based data extraction using web data extraction and exporting data to Excel or a Database.
• Broad knowledge of the entire spectrum of UiPath products - Insight, Automation Hub, AI-Fabric, Document Understanding, etc.
• Developing robotic process automations according to published governance frameworks and standards.
• Participating in production release meetings in preparation for production deployments and scheduling of processes.
• Performing unit testing prior to releasing automation for UAT.
• Reviewing logs, troubleshooting failures, and collaborating with Business Process Analysts and Developers to implement potential improvements and resolve production issues.
• Experience in working in UiPath High-Density (HD) environments and installing and configuring HD robots.
• Monitoring and maintaining existing automations in production, ensuring the reliability and performance of deployed bots.
• Handling production incidents, root cause analysis, and implementing permanent fixes to reduce recurring failures.
• Enhancing monitoring and alerting mechanisms for proactive issue identification and resolution.
• Providing Level 2/3 support for production bots, working closely with infrastructure teams and business users to resolve escalated issues.
• Documenting and maintaining operational support procedures, runbooks, and knowledge base articles.

Role Distribution:

• 50% support and maintenance of production bots.
• 50% development of new automations and enhancements.

Basic Qualifications/Requirements:

• 3+ years of software development experience.
• 2+ years of UiPath experience preferred, 1+ year acceptable with strong production support exposure.
• Experience with production support processes, incident management, and change management.
• Process modeling experience using MS Visio or other tools.
• Solid knowledge of modern programming languages (e.g., VB.net, Python, Java) preferred.
• Experience in programming (including scripting/coding), SQL and relational databases (Oracle, SQL Server, MySQL), and application development preferred.
• Experience with PowerShell preferred.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex automation issues in production environments.