Solution Architect, Advisor Solutions, Customer Systems

    • Apple, Inc.
  • Austin, TX
  • Posted 60+ days ago | Updated 19 hours ago


On Site
Full Time


Information systems
Customer support
Software design
Web applications
Web services
Spring Framework
Web servers
Data modeling
Data management
Machine Learning (ML)
Application development
Computer science
Information management
Software deployment
Apache Tomcat
Apache Maven
Apache Spark
Apache Kafka
Apache Hadoop

Job Details


Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.Does an exciting, multifaceted, fast paced and pressure-filled environment catch your attention? Do you like puzzles and resolving solutions that are not obvious? Terrific we do to! Consider joining us!Join Apple's Customer Systems team within the Information Systems and Technology organization as a Software Engineer. This team builds leading edge custom applications that serve Apple customers and partners. These applications have helped Apple be #1 in customer support for thirteen years in a row. The candidate must possess strong technology background, excellent leadership skills, be a pro-active solution-oriented individual with strong written and verbal communication skills.

Key Qualifications

10+ years of experience with applications design, integration and deployment in an integrated global environment with focus on solutions for high volume consumer/partner oriented web apps.Strong experience in designing and developing multi-tier web applications using RESTful web-services, Java technologies.Strong experience in Service Oriented Architecture, Spring Framework.Strong knowledge of Application and Web Servers, e.g. Tomcat, Jetty.Experience with build and deployment tools, e.g., Git, Maven, etcProficient in data modeling and data management using both Relational database systems i.e Oracle and NoSQL systems like MongoDB.Experience with Spark, Kafka, Hadoop is a big plusExperience in Python and Machine Learning algorithms is a big plusMust be able to brainstorm and communicate technology ideas and issues with peers and IT managementProven ability to innovate solid hands on development experience in recent years.


Institutionalize best practices for applications development to ensure consistent delivery of quality architecture, solutions with high performance and scalabilityKeep up-to date on latest technology solutions in market to generate innovative ideas to solve business challengesTake technical ownership of multiple system platforms, setting technology roadmap with measurable objectives, monitoring and reporting on resultsPartner with business to ensure their expectations are met and managed

Education & Experience

Bachelor's degree in Computer Science, Business or Information Management and 10+ years of related experience