Overview
Skills
Job Details
Job Description
Resource should work as AMS Consultant and Provide Support (in US business hours) to the client.
Should handle incident, service requests and problem tickets within SLA.
Should monitor Daily Integration activities and data loads.
Should interact with client closely and assist to find the root cause and resolution.
Should work with Offshore team and ensure ticket are resolved and review deliverables as required
Essential Skills:
Experienced and certified in Kinaxis Authoring, Integration & administration activities.
Strong knowledge of Resource Authoring (Workbook, forms, Worksheets ) Must have knowledge in L3 support activities like on call, Service Now, Incident, Service Request and Problem tickets.
Please provide the TOP skills, and the years of experience that you ll consider:
Experienced and certified in Kinaxis Authoring, Integration & administration activities.
Strong knowledge of Resource Authoring (Workbook, forms, Worksheets ) Must have knowledge in L3 support activities like on call, Service Now, Incident, Service Request and Problem tickets.