SAP Junior Technical Support Engineer

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - Independent
Contract - W2

Skills

SAP
TECHNICAL
ABAP
ABAP
CONFIGURE
CONFIGURATION
OPTIMIZE
ENHANCEMENT
WORKFLOW
TEST
PAYROLL
BENEFITS
HIPAA
FLSA
NIST
SAP HR
SAP HCM
SECURITY
RBAC
ACCESS
SAP HCM
SAP HR
POWER BI
DASHBOARD
REPORT
SAP HR
SAP HCM
SAP HR

Job Details

Position Title : SAP Junior Technical Support Engineer

About the Job
  • Duration: 12-month contract with possibility of extension
  • Work Location : 400 Otarre Pkwy, Cayce SC 29033
  • Role is hybrid (4 days onsite per week)
  • Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense
  • Job : 8574

Company / Department culture (why do you enjoy working for the company selling points for potential candidates):
Our client is dedicated to helping people live healthy lives in healthy communities. With more than 2,250 employees in 78 offices across the state, our client has a diverse team of employees who are leaders in their fields and share a passion for making a difference. This position is associated with efforts to modernize supporting systems and environments associated with Finance and Operations (FAO) and a focus on Human Resources (HR) supported by the Office of Information Technology (Client).
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

Why is this position open :
This is a newly established position created to augment existing staff who support daily operations, while also addressing the growing need for dedicated expertise in the agency's HR systems.
The SAP HR Systems Technician will play a critical role in configuring, maintaining, and enhancing the South Carolina Department of Public Health's Human Resources systems primarily within the SCEIS SAP ECC platform, as well as other HR-related systems.
This position is essential for implementing system configuration changes, optimizing business workflows, improving data quality, and supporting complex reporting needs by aligning technical capabilities with evolving business requirements.

Scope of the project:
Due to the volume of agency financial and administrative systems that need to be migrated to agency standard platforms, upgrade and streamline upgrade aged components, and modernization efforts, additional staff is needed to support these efforts and system implementation.
The team will work to align business needs with current and future state to ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for supporting these efforts and transition to operational support.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

Daily Duties / Responsibilities:
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the South Carolina Department of Public Health's Human Resources systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR-related systems.
This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements.

Working closely with HR, IT, and Finance teams, the technician ensures that system functionality aligns with operational goals and compliance standards. The role involves hands-on configuration, testing, documentation, and support of SAP HR modules, as well as identifying and implementing workflow-driven solutions to reduce manual processes and improve data integrity.

With a strong emphasis on technical problem-solving, system optimization, and data-driven reporting, this position is essential to the successful modernization and efficiency of HR operations.

Key Responsibilities
System Configuration & Workflow Optimization
  • Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs.
  • Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes.
  • Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization.
  • Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles.
  • Maintain system protocols and configuration documentation to support change management and audit readiness.
Testing & Implementation
  • Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches.
  • Support production rollouts and ensure minimal disruption to HR operations.
  • Troubleshoot and resolve system issues, escalating complex problems as needed.
Data Quality & Reporting
  • Monitor and improve data accuracy and integrity across HR systems.
  • Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
  • Compare data across systems to identify inconsistencies and recommend corrective actions.
  • Support audit and compliance reporting requirements.
Documentation & Support
  • Create and maintain technical documentation, including configuration records, SOPs, and user guides.
  • Provide technical support to HR users and assist with training on new system features or workflows.
  • Update SharePoint and other collaboration tools with relevant system documentation and resources.
Collaboration & Communication
  • Work closely with HR, IT, and Finance departments to align system functionality with business needs.
  • Participate in cross-functional meetings to gather requirements and provide technical input on system capabilities.
  • Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800-53, FISMA, and SC InfoSec standards.
Project & Change Support
  • Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables.
  • Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements.
  • Support risk mitigation strategies and ensure compliance with IT security and development standards.
  • Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec
Required Skills (rank in order of Importance):
  1. 3+ years experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes.
  2. Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.
  3. Strong skills in data validation, integrity monitoring, and issue resolution across HR systems.
  4. Advanced reporting and dashboard development using SAP tools, Excel, and Power BI.
  5. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).
  6. Experience with role-based access control (RBAC) and position-driven system access configuration.
  7. Strong problem-solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.

Required Education:
Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.

Preferred Skills (rank in order of Importance):
  1. Experience with industry standard information security practices
  2. Written and verbal communication skills
  3. Understanding of IT development and implementation projects
  4. Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides.
  5. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and SC InfoSec policies.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
  • Paid Holidays/Paid Time Off (PTO)
  • Medical/Dental Insurance
  • Vision Insurance
  • Short Term/Long Term Disability
  • Life Insurance
  • 401 (K)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Datasoft Technologies, Inc.