App Experience Analyst

Overview

On Site
Hybrid
USD 63.00 per hour
Full Time

Skills

Forms
Centricity
ROOT
Business Analytics
Adobe Analytics
Tableau
Microsoft Excel
Business Analysis
Decision-making
Communication
Leadership
Electronic Commerce
FOCUS
Management
Program Management
Marketing
Auditing
Strategist
Retail
Marketing Strategy
Benchmarking
Research
Customer Experience
Presentations
Reporting
Finance
Business Cases
Merchandising
Analytical Skill

Job Details

Date Posted: 10/03/2025

Hiring Organization: Rose International

Position Number: 489509

Industry: IT Company

Job Title: App Experience Analyst

Job Location: Cupertino, CA, USA, 95014

Work Model: Hybrid

Work Model Details: Hybrid schedule - 3 days onsite

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate($): 63.00

Max Hourly Rate($): 70.89

Must Have Skills/Attributes: Analysis, Reporting, Tableau

Experience Desired: Experience working in a strategy or customer experience function (4+ yrs); Passion for the global retail or e-commerce B2C industry (4+ yrs)

Required Minimum Education: Bachelor's Degree

Required Certifications/Licenses: Project Management Professional (PMP)

**C2C is not available**

Job Description
Top 3 required skills:
1. Strategy - Our team creates end-to-end digital customer experience strategies for Client online shopping touch points. This resource will need to leverage relevant customer insights and trends to creatively ideate and develop business requirements for new app features and experiences.
2. Storytelling - All forms of communication are critical here, but someone with masterful Keynote skills that can craft an engaging and visually appealing narrative would be a huge asset.
3. Analysis - Strong qualitative and quantitative abilities to assess large amounts of complex data and distill it into insightful takeaways are a must.

Preferred Skills
4+ years of experience working in a strategy or customer experience function
Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry, ideally in the tech sector. Proven track record in gifting, strategy consulting and/or gifting also ideal.
Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity
Demonstrated analytical/reporting skills, including creating clear visualizations. Should have a knack for uncovering root causes and simplifying complexity in order to synthesize clear insights and make data-driven decisions. Hands on experience with a variety of business analytics tools such as Adobe Analytics, Tableau, and advanced Excel preferred
Experience working with senior executives and translating complex business analysis and research into strategic decision-making
Exceptional verbal and written communication, compelling storytelling, and sophisticated presentation skills, including proficiency in Keynote and presenting to various levels of leadership.

Job Description
The Client Store Online org is responsible for Client largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy, and learn everything Client, wherever they are. As part of the Digital Experience & Expansion team, you will help create and optimize innovative e-commerce strategies and initiatives across primarily Client and the Client Store app. As an analyst on the team you will specifically focus on supporting our fastest growing platform, the Client Store app. You'll help ideate and enhance best-in-class experiences, while managing the day-to-day program management operations from analysis and reporting to marketing activation planning. This will include conducting deep-dive audits of current customer behavior and existing experiences, identifying actionable opportunities for enhancements.

Responsibilities
As an app strategist and program manager for Retail Online you will:
Analyze and compile app trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences
Develop and bring-to-life an app growth marketing strategy, increasing user awareness and adoption.
Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back
Represent a business and customer experience point of view on a variety of capital projects, defining our strategy for new app features
Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance
Regularly measure and report on program performance. Plus create financial business cases
Act as a digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of a variety of app-centric projects

Attributes
Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info
Proactive bias for action and being resourceful
Balance of creative thinking and analytical rigor (data-driven mindset)
Team player able to build collaborative relationships with cross functional and global partners, influencing without authority
Intellectual curiosity and comfort with ambiguity and uncertainty
Demonstrates Client values of inclusion and diversity regularly, helping create an environment that respects differences

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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