Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Job Details
InfoScale Specialist – Federal Support (TS or higher Clearance)
Join a team of elite technology professionals supporting critical federal operations. Our company thrives on solving real-time infrastructure challenges for government clients by delivering stability, scalability, and expert insight. If you’re looking to use your knowledge to directly impact national security missions, we want you with us.
Key Responsibilities:
As our InfoScale expert, you will be the trusted resource across multiple DoD client environments, where your proactive and responsive approach will make a real difference:
- Troubleshoot InfoScale environments and infrastructure issues
- Review configurations and provide optimization guidance
- Lead knowledge transfer sessions and mentoring
- Recommend and implement best practices
- Manage and escalate complex support cases
- Act as a bridge between support, architecture, and engineering teams
You’ll be on a flexible retainer basis, ready to support clients as issues arise. This is a remote-first position, with occasional travel (up to 25%) to customer sites as needed.
Qualifications:
- Active Top Secret Security Clearance or higher
- In-depth experience with Veritas InfoScale products (Storage, Availability, Foundation Suite)
- Strong background in system administration, storage management, and performance tuning
- Ability to clearly communicate technical concepts to both technical and non-technical audiences
- Experience supporting DoD clients or similar secure environments
- Willingness to travel domestically (25%)
Why You’ll Love This Role:
- Shape the stability and performance of mission-critical systems
- Work with leading-edge technology in highly secured environments
- Gain exposure to diverse technical challenges across various agencies
- Collaborate directly with engineering and architecture teams
- Enjoy flexibility through a retainer-style engagement
Location:
Remote (USA-based) with occasional (up to 25%) travel to client sites – mostly CONUS.
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